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Cancel and get a refund on my subscription

I didn't want to renew my subscription for the match. I will need a refund for my subscription. Thank you.
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1 comment
#1995162

Then you should have cancelled BEFORE it expired. Sorry no refund.

ID
#2468273 Review #2468273 is a subjective opinion of poster.
Loss
$141
Preferred solution
Full refund

How much is charge for using match?

Just needs to know if it is taken out monthly or do you have a 2 months discount fees. Please email me the information I asked for!
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ID
#2466334 Review #2466334 is a subjective opinion of poster.
Preferred solution
Price reduction

Technical issues customer service

Will not let me upload picture From computer No one available to help or fix problem and also I think they enticed me with photos that do not exist once I joined!! I would like my money back, I have only been on site 12 hours

User's recommendation: Don’t buy.

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ID
#2466307 Review #2466307 is a subjective opinion of poster.
Service
Match Membership
Preferred solution
Full refund
Match.com is an online site that should be shut down. The site is heavily restricted in that they make u pay for a premium subscription and don't give you what u want. It is a cryptic website and difficult to distinguish paying customers from those who don't pay. I...
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ID
#2466301 Review #2466301 is a subjective opinion of poster.

You suck

Very unhappy with your service i was date raped and would not recommend you to anyone im going to file a formal complaint

User's recommendation: Not to join.

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ID
#2463294 Review #2463294 is a subjective opinion of poster.

Unwanted auto renewal

The person answering the call was very nice. Writing 100 symbols is stupid. Xxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxxx
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ID
#2463128 Review #2463128 is a subjective opinion of poster.
Location
Austin, Texas

Put my money back in my bank account! I have not used your service.

Put my money back in my bank account! Or I will contact the BBB! Not kidding. These dating sites are a joke. Fake people and accounts, CATFISH all the time. Shame on you playing with people's hearts and feelings! I have not used your service and will not. You basically are stealing people's money. Mr. Lowder
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ID
#2463034 Review #2463034 is a subjective opinion of poster.
Location
Lorain, Ohio

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
Verified Buyer

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

CANT GET RESOLUTION

Match - CANT GET RESOLUTION
Match - CANT GET RESOLUTION
I cancelled my paid subscription in August 2020, since then I CANNOT sign in - comes back saying problem with account speak with customer service. I have emailed their customer support approximately 8 times, each time they respond to change password. I CANT WONT LET ME. I called I guess get human in November, spoke with someone said account not showing any problem. He would send email informing of detailed issue. I finally said OK Ill just start an entire new profile...wont let me as email address already registered. HOW DIES ONE RESOLVE THIS PROBLEM???!!!
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ID
#2462529 Review #2462529 is a subjective opinion of poster.
Service
Match Online Dating
Preferred solution
Correct problem so I can login!!!Easy

Login

Talked to a representative, she resolved My issue. She was respectful and courteous. I was able to log in correctly.
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ID
#2460773 Review #2460773 is a subjective opinion of poster.
Location
Royal Oak, Michigan

Need info of a match I lost

I was in close contact with a man on match and we were going to meet. All of a sudden he disappeared. I want to find him , he left a cell # but I didnt copy it at the time. His info: JR LIVES IN LAKELAND FL. Can u locate him and send him an email or something in case he got off match. Thanks Bobbi
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ID
#2459112 Review #2459112 is a subjective opinion of poster.
Service
Match Customer Care
Preferred solution
Let the company propose a solution

Keeps going to charge credit card

It did not offer me a link in which to CANCEL my subscription .so yes. I am not happy. No more charges, end my subscription..PLEASe

User's recommendation: Waste of money.

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ID
#2458873 Review #2458873 is a subjective opinion of poster.
Location
Guinda, California

Subscription charge.

I cancelled my 6 month subscription in February which runs out in August 2021. For some reason you have still taken the £6.99 from my debit card, WHY? Can you reassure me that this wont happen again for you to take another £6.99 from my debit card in April? If it happens again you have left me with no alternative but to cancel my debit card. Look forward to a favourable reply in response to this SERIOUS matter.
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ID
#2458115 Review #2458115 is a subjective opinion of poster.
Location
Leicester, England

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Verified Reviewer

Account locked for no reason

I DO NOT recommend match.com. I paid for a one month subscription. I was on for less than a week and all of a sudden I got logged out. I tried logging back in from my phone and computer and even tried forgot password which gave me a message that I need to contact support. I sent an email and called. When I finally got thru on the phone they told me they couldnt fix it and needed to escalate it??!! Seriously wtf??!! Going on a week of no account access and nothing back from support. Pretty pissed off!

User's recommendation: NOT recommended.

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1 comment
#2001424

Match FINALLY got back to me only to tell me that I violated their rules and they deleted my account???? They wouldn't tell me exactly why.

Probably because of my political status just like the other social media platforms. I am beyond pissed off and disgusted with match.com and will NEVER use them again, not to mention their customer service is the WORST customer service ever.

ID
#2451488 Review #2451488 is a subjective opinion of poster.
Service
Match Online Dating
Cons
  • All the fake accounts and spam
  • Sketchy customer service

I want my money refunded asap

Accidentally it was purchased while creating an account. Once I encountered the price, I decided I dont want it
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ID
#2450891 Review #2450891 is a subjective opinion of poster.
Location
Brooklyn, New York
Preferred solution
Full refund

Cant get into my account

Subscribed and setup account. When everything was finished. Says it cant find my phone number and then won't let me in
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ID
#2450450 Review #2450450 is a subjective opinion of poster.
Pros
  • Meet friends & find matches
Preferred solution
Deliver product or service ordered