Match
Reviews and Complaints
Reviews Chart
$74.9K
CLAIMED LOSSES
548
TOTAL REVIEWS
46.7K
PAGE VIEWS
Privacy mode
I want to know if Im in privacy mode if someone can see me as viewing their profile???
ID
Location
Atlanta, Georgia
Preferred solution
Privacy mode
Did not authorize renewal
I want a refund of the charge 131 I did jot chose this and sign up For this plan
ID
Loss
$131
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund and cancellation
Hey I'm written to request for my refund. I have cancelled my Subscription withig a trial period. Unfortunately there are still ongoing payments from my account. Best regards Raphael
ID
Loss
$20
Preferred solution
Full refund
Got charged for something
I didnt wanna renew my payment an it charged me for it I wanna cancel match to so if u can help me it would very helpful thank you so much
ID
Service
Match Customer Care
Cons
- Did not work at all and hard to cancel
Loss
$45
Preferred solution
Full refund
Cancel automatic renewal
I overall had a good experience; the first representative could not help me, but I called back and it took a little longer, but my automatic renewal was turned off.
User's recommendation: Make sure they have your email correctly spelled.
ID
Service
Match Online Dating
Match.com does not verify identity, location, one does not identify ALL costs of using Match.com. It is too bad for people of any age to be duped, fooled and misled.
Match.com does not verify information of members: their name, location, how many websites and aliases a person uses. This is less than bare minimum verification of members Information as long as their payments clear. Be aware, careful and only meet in public places.
User's recommendation: It is good to join community groups, meet people in mutual interest groups and take time to get to know a person first.
ID
Location
Las Vegas, Nevada
Lack of real people
Match has more scammers than any other site i have ever tried and when you do match they last maybe one or two days and the whole profile disappears. Same persons photo on several profiles but different name location
User's recommendation: phony people that dont exist.
ID
Preferred solution
Let the company propose a solution
Good service
The Match site is difficult to navigate when you want to deactivate the automatic renewal. That being said, I called the provided number and immediately got a a " live "representative! The initial associate was not responsive toward my concern and hung up on me; however...I called back and the 2nd associate was great! The issue was that they did not have my last name spelled correctly, so they couldn't find me. This associate took the time to verify me through my credit card on file. So my suggestion is don't give up; I compliment this gentleman. That being said...to all the mature women out there...be careful; I discontinued the site for the number of times I was attempted to be scammed.
ID
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerThief’s
They refused a refund after only being on there for less than two days. Never using it again. Bunch of creeps on there too. Not for me.
User's recommendation: Pass along.
ID
Loss
$40
Preferred solution
Full refund
Bad experiance
I paid and can't text or chat with anyone . I want a refund please.
ID
Location
Houston, Texas
Match customer service doesn’t respond!!
I wanted a refund cause your site is terrible with gross *** guys on it!!!
ID
Location
Tacoma, Washington
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerAbout my email
Office was closed I have called many times to say ONLy to use my yahoo mail address. NOT .edu or gmail When I tried to pay for a new subscription Tonight,on my app, up came an OLD email address and I had just changed my password at my yahoo.com account. I could not pay with the OLD email on my APP! PLEASE. ONLY respond to me as a customer at judywinship@***.com
User's recommendation: Get your accounts under ONE email address.
ID
Service
Match Matchmaking Service
Pros
- Crapy service
- Read the complaint
Cons
- I have filled it out and you just keep deleting it
Preferred solution
Let the company propose a solution
I can't get any of you on the phone . Please get in touch with me 0793507**** asap
They have taken £29.99 out of my account. I want this cancelled and my money back . I did not set this up .i set up £4.99 for October. I can't afford this
ID
Loss
$30
Preferred solution
Full refund
Someone is using my pictures
I have been messaged by people stating there is MY profile and some other profile with my pictures being used by someone else! My account is MJ.lorick@***.com name mea. The person faking to me me is named victoria here is the attached photo of the person using my pictures!
1 comment
ID
Preferred solution
Cancel the fake victoria account and have them reported with the police as fraud!
I DID NOT have my account set for auto renew
I SPECIFICALLY when I signed up went straight to manage subscription and set not to auto renew .. you sneaky jerks cancel cancel cancel and I will not be back. I've tried you before and you do this crap all the time cancel my account I'll keep calling till you do jerks!!!!!!
User's recommendation: Stay away not worth your credit card being compromised you SUCK!!
1 comment
ID
Location
Justin, Texas
Loss
$54
Preferred solution
Full refund
Thank You for Your Reply!
Thank You for Your Reply!
We are processing your message.
Thank You for Your Submission
Your comment is successfully posted.
Select Reason
Select Reason
And....You're posting your photo and email on a PUBLIC message board that has NOTHING to do with any business. Yes, that makes perfect sense...