Match - Cancel subscription , it was supposed be free.

I thought it was free subscription

User's recommendation: Not happy with it at all.

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ID
#2206318 Review #2206318 is a subjective opinion of poster.
Product
Match Subscription
Loss
$138
Preferred solution
Full refund

Match - Want to stop receiving ads from solicitors

I've recently renewed my membership for 3 months. I would appreciate not receiving ads from companies other than match.com. Please unsubscribe me from ads to EddieGouveia@yahoo.com. Thanks
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1 comment
YouWorkForThem
#1932017

Not posting your email address on a PUBLIC website could help you not get unsolicited stuff.

ID
#2204645 Review #2204645 is a subjective opinion of poster.
Product
Match Subscription
Pros
  • Nice girls
Preferred solution
Let the company propose a solution

Match - Because you all to a payment from my card and i no longer have an account with you

You all took a payment after my account was canceled
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ID
#2111927 Review #2111927 is a subjective opinion of poster.
Product
Match Subscription
Loss
$50

Match - Billing issue

I paid for three months. I was then charged for another three months which I did not purchase.
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ID
#2094433 Review #2094433 is a subjective opinion of poster.
Product
Match Subscription
Cons
  • Unauthorized payment after cancellation and only partial refund
Loss
$121
Preferred solution
Full refund

Match - I was billed for the whole six months ...i want to pay monthly not all at once did not like that

1.0
Details
I purchased a 6 month membership and got billed for the whole six months.....You all make it seem so easy and trusting but nowhere does it say i have to pay it all up front. NoT Happy about it at All! need to to set it up monthly or just get reimbursed completely.

User's recommendation: To simplify your packages and how it will be billed.

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ID
#2092776 Review #2092776 is a subjective opinion of poster.
Product
Match Subscription
Pros
  • What was promised
Preferred solution
Let the company propose a solution

Have questions about my subscription to match

Im still confused why I cannot see people who are sending me replys and messages ( the faces are all blurred ) and a text pops up to upgrade my subscription. I do not understand this as I still have my paid subscription which includes seeing peoples faces, being able to chat Ect. Please either retroactivate my subscription or refund me. My subscription is paid up to Dec. 20 th 2020. And I have not been able to access the services thank you for the quick response back in regards to this issue. Sherry Kirk 604-897-****
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ID
#2089802 Review #2089802 is a subjective opinion of poster.
Location
Coquitlam, British Columbia
Product
Match Subscription

Match - Blocked account

Hey I paid for the 1 month subscription. My account was then deleted a day later . Please reopen my account or refund me the money . Thank you .

User's recommendation: Can’t say yet.

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ID
#1903256 Review #1903256 is a subjective opinion of poster.
Product
Match Subscription
Loss
$25
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - Subscription

1.5
Details
Match - Subscription
I requested to cancel my subscription last week and I was charged a subscription amount of over $100 that I see on my Visa today. please help me fix this
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ID
#1902043 Review #1902043 is a subjective opinion of poster.
Product
Match Subscription
Loss
$104
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - You charge my account twice

Your *** people over by charging there account twice a subscription! You charge me twice for a one month subscription! If I would have known this I would have not done a subscription with you
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ID
#1880702 Review #1880702 is a subjective opinion of poster.
Product
Match Subscription
Loss
$40
Preferred solution
Full refund

Match Reviews

  1. 170 reviews
  2. 45 reviews
  3. 18 reviews
  4. 9 reviews
  5. 13 reviews
Match reviews

Match - I got screwed over

1.0
Details
I want my *** money back!!! I cancelled my subscription with you people and you still took the money our regardless. My dad is a lawyer and you will be sued if you do not give it back soon
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ID
#1841953 Review #1841953 is a subjective opinion of poster.
Product
Match Subscription
Pros
  • Fake
Cons
  • Fake profiles
Loss
$54
Preferred solution
Full refund

Match - Cancel and refund

1.0
Details
Horrible was on the phone for an hour trying to cancel my subscription and get a refund.They took me to different apps to go through,wanted all my information,drivers licence,bank,pictures of me!! It was crazy! Couldn't verify everything so said they would call back,No one called back.Just hoping not a scam.

User's recommendation: Make it easier to cancel and get refund.

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ID
#1830377 Review #1830377 is a subjective opinion of poster.
Location
Colorado Springs, Colorado
Product
Match Subscription

Match - I was charged for something i dont want and didnt agree too

1.8
Details
I was charged randomly one time payment over 131 dollars for a 3 month subscription on February 26th. This is months after I stopped using the website and deleted the app. I demand a refund
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ID
#1811700 Review #1811700 is a subjective opinion of poster.
Product
Match Subscription
Pros
  • Communication
Cons
  • Fraudulent credit card billing
  • Fake profile winks and likes
Loss
$131
Preferred solution
Full refund

Match - I want to cancel my subscription

1.0
Details
How about nobody answered the phone it sounds like someone answers the phone and then nothing they just leave you sitting there your customer service sucks your app sucks
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ID
#1805456 Review #1805456 is a subjective opinion of poster.
Product
Match Subscription
Loss
$50
Preferred solution
I just want to cancel my subscription and not be charged anymore for this lame-ass site

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
I don't recommend Match.com to anyone
There are several negative aspects to Match.com. It is very difficult to reach their customer service department (1-800-926-2824). Eventually they will disconnect your call. If you try to contact them via email or chat, you will be routed to a webpage stating that your...
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2 comments
Tynlee
#1837061

请尽快解决我的问题,不要不停发送没用的邮件,你们有没有起码的良知解决客户的问题?

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ID
#1793164 Review #1793164 is a subjective opinion of poster.
Product
Match Subscription
Cons
  • Fake profile winks and likes
  • Most profiles are unable to respond to your messages
  • Fraudulent credit card billing
Loss
$114
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - Cancel subscription and get a refund

You guys changed my bank card when I dont even have no match account. You charged my account $42.95
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ID
#1786061 Review #1786061 is a subjective opinion of poster.
Product
Match Subscription
Pros
  • Dating
Cons
  • On line dating
Loss
$43
Preferred solution
Full refund