Product: Match Subscription Clear all filters (31 of 31 reviews match)
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I joined match and I guess March 2016 or whatever and I signed up and they had it so that my account would not re-activate because they're known for doing this recharging your account before you know it's up. To make a long story short I knew I had been on it for a...
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1.0
Product
Match Subscription
#1052359
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I joined match.com and in order to get a price break I paid for a 6 month subscription. I was on the service for 2-3 weeks and met someone and took it offline. I did not continue to use the service, so in short they collected 5 months for free. After 6 months was over...
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1.0
Product
Match Subscription
I didn't like
  • Unclear policy
  • No opt out option available
  • Customer service was bordering on illegal
#1038663
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I called Match to get the charge reversed and they refused. Also refused to put me through to a supervisor! I did find were the terms state they do not refund but they do not even send a reminder email about when the current subscription will expire so that you can...
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Anonymous
Anonymous

It doesn't matter what box you click.Match will steal your money and there is nothing you can do.Stay away from this Off shore ripoff business.The Texas office is a front for ...

Anonymous
Anonymous

" terms state"What else do the terms state. Auto renewal perhaps. What's wrong with you people. Don't click the box if you're not going to honor what it says.

1.0
Product
Match Subscription
I didn't like
  • Unethical
  • Fake profile winks and likes
#996474
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Match Subscription Review

#951221
1.0
Details
Match.com auto renewal is biggest scam ! You can never unsubscribe once you sign up!! They will continue to auto-charge charge you for at least 2-3 more cycles until you threaten to sue them .
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Billing Practices
Coverage Area
Customer service
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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website
I WAS DISAPPOINTED IN MATCH.COM, AND IT MIGHT BE JUST ME, BECAUSE I DIDN'T REALLY SPENT MUCH TIME THERE. BUT WHAT HAPPENED NEXT WAS THE WORST EXPERIENCE I EVER HAD WITH CUSTOMER SERVICE. FIRST OF ALL, WHEN YOU SIGN UP, THEY NEVER SHOW YOU THAT YOUR SUBSCRIPTION WILL BE...
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1.8
Product
Match Subscription
I didn't like
  • Auto renewal policy and cancellation policy and customer service
#977458
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Since I already knew how sneaky match.com is with their auto-renewals, I wanted to make sure I don't get charged again in 6 months, so I MADE A POINT to IMMEDIATELY CANCEL my subscription. I KNEW I needed to do this to not get charged again. So, I cancel, I believe it...
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1.0
Product
Match Subscription
I didn't like
  • Unauthorized payment after cancellation and only partial refund
  • Unclear policy
  • Fraud
#944566
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match.com did not provide me with suitable matches, I had very little responses, so I decided I would not renew. At this point, cancel your subscription right away because they will auto renew you at a higher cost. I paid 59.95 for 6 months, was auto renewed at...
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Anonymous
Anonymous

That happened to me too, and my bank had cancelled my card due to it being compromised and they still were able to charge it. Premium price, $83 for 3 months. Rude customer se...

1.0
Product
Match Subscription
I didn't like
  • Fraudulent credit card billing
  • Unethical billing practices
#930124
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Match acknowledged the I cancelled my subscription but since paypal and match seem to not be linked wasn't turned off with paypal. long story short I was bill through paypal for 137 bucks. they will only courtesy refund 85 of the 137 on something that shouldn't of...
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1.2
Product
Match Subscription
I didn't like
  • Fraudulent credit card billing
  • Preditory contract billing practices
  • Stolen from
#902960
Reply to reviews

I haven't been using Match.com for long (several weeks), but so far it has been useless. I'm a white man over 50, and considering the work it takes, the results have been terrible (NO matches and two email responses to say "thanks, but no). I'm not what you'd consider...
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Anonymous
Anonymous

Met my fiancé on Match we're getting married December 3rd. Thanks to Match I have found my true love.

Product
Match Subscription
#896338
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It took nearly 20 days, but Chase, not Match agreed to give me my money back. Chase wasn't getting it from Match. The manager told me that auto renew was probably in the terms & conditions and a formal complaint would end with Match winning. So, I have a two prong...
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1.0
Product
Match Subscription
#895128
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Match.com takes your money, and makes you think they have dates for you by sending a few pics of people interested in your profile. The bother you with it all day by sending you lies until you subscribe. I have been on the site for 3 weeks and haven't had a date. I...
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Anonymous
Anonymous

I haven't been using Match.com for long (several weeks), but so far it has been useless.I'm a white man over 50, and considering the work it takes, the results have been terri...

1.0
Product
Match Subscription
I didn't like
  • False advertising
  • Scam
  • No matches
#894945
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