Match resigned me up twice without permission
I signed up for match.com 18 months ago for 6 months and was recharged at the end of the time limit. I complained and was removed from the website volentarily.
Then then proceeded to charge my PayPal account another $120. Last Friday. There is no way to call and get a refund. I called Monday and was told I had 24 hours , but was changed in the middle of the night Saturday so by Monday it was too late.
I called and was told repeated there was no refunds. I was offered half but never received it. I filed a complaint with PayPal, but evidently they don't stand behind their clients when it comes to on line subscriptions. It's almost impossible to do on the site, If somehow you do cancel, they ignore your request and continue charging $119.99.
I had the same problem with Jdate. Stay away from on line dating services with recurring charges or be prepared to pay forever.
I also found here is no legal recourse as their disclaimer is deceitful and the courts don't care.
The attorney general and bbb also don't seem to care much. Match is a scam pure and simple.
Reason of review: Poor customer service.
Preferred solution: Full refund.
Match Cons: No opt out option available, Match.
Location: Indianapolis, Indiana
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