Match - Appaling company

1.0
Details
I have cancelled my subscription and yet they still keep taking money out of my account can not call as call centre is closed due to covid no response to emails they are a shambolic waste of time and would avoid any subscription fees from this shower of s××t......

User's recommendation: Avoid at all costs.

View full review
ID
#2222460 Review #2222460 is a subjective opinion of poster.
Service
Match Online Dating
Pros
  • Found a match
  • Crapy service
Cons
  • Sketchy customer service
Loss
$55
Preferred solution
Full refund

Match - You charged me twice I can’t get into my app and I paid for the month and you charged me an extra month so I need you to call me back 7326**** Richard

5.0
Details
You took extra money out on me twice and I want to be reimbursed for one of them when I pay for the month and I can't get on my app
View full review
ID
#2220709 Review #2220709 is a subjective opinion of poster.
Service
Match Online Dating
Pros
  • Good concept
Cons
  • Most profiles are inactive
  • Customer service was bordering on illegal
  • Preditory contract billing practices
Loss
$45
Preferred solution
Full refund

Match - I ask to view ladies within 50 miles of me, thats not happening.

I requested women within 50 miles of me, niagara falls, ny I got responses from people in Kentucky and other states. I would like a refund!!!
View full review
ID
#2220547 Review #2220547 is a subjective opinion of poster.
Service
Match Online Dating
Pros
  • Read the complaint
  • That dident happen
  • I asked for ladyies within 50 miles of me
Cons
  • Sketchy customer service
Loss
$55
Preferred solution
Full refund

Match - Cancel automatic renewal

2.8
Details
I overall had a good experience; the first representative could not help me, but I called back and it took a little longer, but my automatic renewal was turned off.

User's recommendation: Make sure they have your email correctly spelled.

View full review
ID
#2215238 Review #2215238 is a subjective opinion of poster.
Service
Match Online Dating

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - Cancel membership again

No one answered ! Ive tried to cancel for months ! This is very bad business! !

User's recommendation: Don’t join.

View full review
ID
#2199415 Review #2199415 is a subjective opinion of poster.
Service
Match Online Dating
Loss
$300
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - Cancel my subscription off £9.99 please

You have took £9.99 out my account when I canceled on line
View full review
ID
#2197033 Review #2197033 is a subjective opinion of poster.
Service
Match Online Dating
Pros
  • Found a match
Loss
$10
Preferred solution
Let the company propose a solution

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - Worthless

2.3
Details
I joined Match and immediately realized that it wasn't going to do me any good. I chatted the next day with someone from the site and asked if there was a grace period for me to cancel and get a refund. He said there was not. After 3 weeks now I have not had one response or match within what I think are reasonable parameters (i.e. I'm 74 and was looking for a woman 62 to 68 within 100 miles which encompasses Atlanta, Chattanooga and Birmingham whose metro areas alone combined have more than 8 million people). I posted a nice photo and a nice biography, etc. Not even a homely, desperate woman has shown any interest. I didn't expect miracles but did expect at least a modicum of interest. Nothing. I'm out over sixty dollars because they have no trial period.

User's recommendation: Don't waste your money.

View full review
ID
#2195141 Review #2195141 is a subjective opinion of poster.
Service
Match Online Dating
Pros
  • Possibly good for young or middle aged adults
Cons
  • Very poor results
  • No trial period
Loss
$60
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - Cancel account

1.0
Details
Its impossible to cancel the subscription this is the second month in a row. i want out.do not use match com

User's recommendation: do not use match.

View full review
ID
#2194597 Review #2194597 is a subjective opinion of poster.
Service
Match Online Dating
Pros
  • Fake profiles
Cons
  • Poor customer service
Preferred solution
cancel without further charges.

Match - I canceled my subscription and i was charged again

They charged my account and I only wanted one month and I unsubscribed and i was still charged
View full review
ID
#2194568 Review #2194568 is a subjective opinion of poster.
Service
Match Online Dating
Cons
  • Poor customer service
Loss
$50
Preferred solution
Full refund

Match Reviews

  1. 166 reviews
  2. 45 reviews
  3. 17 reviews
  4. 8 reviews
  5. 13 reviews
Match reviews

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match stinks, poor service

1.0
Details
No phone number to call, but they take your money quick. They are not USA but UK. Problems from beginning. Fraud.

User's recommendation: Use another company.

View full review
ID
#2184239 Review #2184239 is a subjective opinion of poster.
Service
Match Online Dating
Pros
  • Fake
Cons
  • Customer service was bordering on illegal
Loss
$134
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - Issues logging onto my account

1.0
Details
They charge me for my membership and I cant logging onto my account??? :-(

User's recommendation: They should improve customer service?

View full review
ID
#2166455 Review #2166455 is a subjective opinion of poster.
Service
Match Online Dating
Pros
  • Lots people
Cons
  • All the fake accounts and spam
  • Unethical billing practices
Loss
$15000
Preferred solution
Deliver product or service ordered

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer
1.0
Details
Match - Year of charges after being told issue was resolved!!
I was continually being billed for a Match.com account that was no longer active and/or in use. I reached out to have this taken care of over a year ago. I have an email in which Match.com representative Julio S assured me that ALL accounts were resolved, I would be...
View full review
ID
#2148392 Review #2148392 is a subjective opinion of poster.
Service
Match Online Dating
Cons
  • No follow through or integrity from customer service
  • Sketchy customer service
Loss
$500
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - Cancel my subscription

1.0
Details
People i like and start a conversation with suddenly disappear (I have a sense they are ringers who work for match. Com) their sole purpose is to get you to spend more money BOOST. Other members never reply, in many instances I cannot even contact a like, TO BE HONEST, I have a sense that many female members do not exist. PLEASE CANCEL MY MEMBERSHIP AS OF TODAY S DATE AND REFUND ME MY DUES AND REMOVE MY PROFILE AND ALL INFORMATION CONTAINED THEREIN:

User's recommendation: DO NOT WASTE YOUR TIME OR MONEY.

View full review
1 comment
Tamirah
#1914507

I have had people suddenly disappear in the middle of a conversation and come to find out that neither of us had blocked the other. Luckily I had his number and asked him what was wrong.

But I have had it happen with two other guys, unfortunately we hadn't exchanged numbers yet. It sucks because both parties think they were ghosted...when it's not the case at all.

ID
#2118909 Review #2118909 is a subjective opinion of poster.
Service
Match Online Dating
Cons
  • To many to list
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - I have sent messages to about 10 men. No one has answered

ShockedI have sent messages to about 10men. They arent answering. Have they gotten the messages?
View full review
ID
#2106384 Review #2106384 is a subjective opinion of poster.
Service
Match Online Dating
Preferred solution
Deliver product or service ordered

Match - Why did i pay for Premium Subscription? Have had same exact Profiles, since paying for this hoakie BS

Paid for Premium Subscription, have had the xact same Profile's since purchasing Premium? There are absolutely O Profilesthat remotely appeal to myself.. Change them, or cancel membership, refund $$

User's recommendation: Match is a Scam.

View full review
ID
#2059084 Review #2059084 is a subjective opinion of poster.
Service
Match Online Dating
Cons
  • Customer service
Preferred solution
Full refund