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Verified Reviewer

Match - False Advertisement

3.0
Details
I clicked on a link to chat for free and it didn't allow me to although it is advertised as being unlocked .
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ID
#2220563 Review #2220563 is a subjective opinion of poster.
Service
Match Membership
Pros
  • I need a free trial after being away for so long
Preferred solution
Price reduction

Match - Subscription

5.0
Details
I was a membership with match but last 6 month I didnt meet any one cus of covid19 so I am looking for free subscription or discount
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ID
#2220150 Review #2220150 is a subjective opinion of poster.
Service
Match Membership

Match - Subscribe

5.0
Details
I subscribed, my bank account was charged. But, I cannot open my MATCH App. It keeps requesting for online payment to continue. I paid already via the phone (Match customer service).

User's recommendation: Try to pay online.

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ID
#2196263 Review #2196263 is a subjective opinion of poster.
Location
Orlando, Florida
Service
Match Membership

Match - Cancel membership and want refund

I was charged without my consent
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ID
#2193921 Review #2193921 is a subjective opinion of poster.
Service
Match Membership
Cons
  • Refusal to refund money when never intended to subscribe
Loss
$98
Preferred solution
Full refund

Match - Payments

5.0
Details
I dont understand youve taken a months money of £49.95 after I rejoined £29.99 please give me a break down and a reason as to why also how do I claim refund I'm currently at my French home Kind regards Susan Dannatt

User's recommendation: Yes I recommend this site it’s massive fun if you keep yourself safe.

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ID
#2187843 Review #2187843 is a subjective opinion of poster.
Service
Match Membership
Loss
$50
Preferred solution
Let the company propose a solution

Match - Membership issued

2.7
Details
I m costumer but my email and password is not working I have the problem for moth you charge for something is not working

User's recommendation: Have costumer service in Saturday too.

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ID
#2118332 Review #2118332 is a subjective opinion of poster.
Location
Seattle, Washington
Service
Match Membership
Preferred solution
Let the company propose a solution

Match - Billing help

5.0
Details
I only needed one, one month membership and match gave me a refund because I paid twice. Very nice service! They care!

User's recommendation: This company is good!

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ID
#2083345 Review #2083345 is a subjective opinion of poster.
Service
Match Membership
Pros
  • Good service
Preferred solution
Price reduction

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - I want a full refund

I did not want to purchase a subscription. Also, this site is forcing me to upload pic forcefully in which I do not like that and if I do not ,match keep sending pops up messages asking me to upload pic. This is a violation of privacy. I already cancelled the subscription and would like to delete my profile in which I created 2 hours ago. Please refund the charges.
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ID
#2078975 Review #2078975 is a subjective opinion of poster.
Service
Match Membership
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Match - You take our money, then block us out and ask us for more$

1.7
Details
Paid $200.00 6 month subscription. Worked for a month. Now I cant sent messages, or view the ladies unless I upgrade.

User's recommendation: Constantly want more money for what you already payed for. Customer service doesn’t exist, because of the huge numbers of complaints. But, in 5 seconds on thei site, they take your money.

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ID
#2042874 Review #2042874 is a subjective opinion of poster.
Service
Match Membership
Pros
  • Crapy service
Cons
  • Crapy service
  • False advertising
Loss
$200
Preferred solution
Let the company propose a solution

Match Reviews

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  5. 13 reviews
Match reviews

Match - Billing

1.2
Details
You exploit peoples loneliness and profit from it. And your pissed customer link is smug. I lost my husband. You folks want to have a laugh on me. Does your mother know what you do? Go *** yourselves.
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ID
#2027194 Review #2027194 is a subjective opinion of poster.
Service
Match Membership
Loss
$45

Match - Memberships

1.2
Details
I paid for six months membership and I can't access my membership services...I log in but it request Dont waste your moneyme to upgrade...what the ***
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ID
#1987901 Review #1987901 is a subjective opinion of poster.
Service
Match Membership
Loss
$103
Preferred solution
Full refund

Match - Cancel membership

1.0
Details
You give 3 days to decide if its for you its *** I paid for 6 months take the first month off and return the other five months i only had it for 2 weeks. My God were in a pandemic did not think about how difficult it would be. But it is. So you guys take from people with no regards of this.

User's recommendation: don't use this company its all about the mighty buck.

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ID
#1985809 Review #1985809 is a subjective opinion of poster.
Service
Match Membership

Match - Reset my password

1.8
Details
Match refused to give me my money back. I told the rep that is what LEGITIMATE businesses do. He said that they have a policy of keeping the money no matter what and suggested since they were going to keep my money that I should use it until the membership expired. Had I charged this on my American Express card I would have had them retrieve my money.

User's recommendation: If you have an American Express card charge your membership on it and if they refuse to give your money back, American Express simply takes it out of their account and refunds you.

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ID
#1981716 Review #1981716 is a subjective opinion of poster.
Location
Jacksonville, Florida
Service
Match Membership

Match - Cancel membership

1.5
Details
I looked around on site messaged a bunch. And got nothing that I was really into. They refused to give back money. Not even a prorated amount. Said I had 3 days to cancel. So now I'm stuck with a worthless site. And out 107.00. Not cool when things aren't stable.

User's recommendation: STAY AWAY IF NOT SURE.

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ID
#1968669 Review #1968669 is a subjective opinion of poster.
Location
Reno, Nevada
Service
Match Membership

Match - Pissed consumer

4.0
Details
I paid the membership on 05/13/2020, for 3 months, I got to use it for a few days but now is not working anymore. I have proof of purchase, my bank statement, I can not post It because of the sensitive info, If need it, I can provide Match with proof of purchase, of course.

User's recommendation: Match is a good dating site, but at this time is probably a glitch in system.

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ID
#1958686 Review #1958686 is a subjective opinion of poster.
Service
Match Membership
Loss
$71
Preferred solution
Deliver product or service ordered