Product: Match Account Clear all filters (30 of 30 reviews match)
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Match - Worst Customer Service Ever
I had a Match account 6 years ago. I ended up meeting someone on there that I married, so I requested to permanently close my account in the fall of 2011. I have had no contact from Match in the intervening 6 years, and so assumed that they had honored my request to...
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1.2
Product
Match Account
#1042769
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Match.com is forcing me to pay 60.00 for a time that I will not be using the account and the account has been cancelled. I made a 3 month purchase in July. Match.com automatically renewed the subscription without my knowledge and charged me for the following next 3...
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1.0
Product
Match Account
#943983
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I have had trouble with Match before. They require an automatic billing so they can continue to charge your card even after you try to cancel. This time I made a note in my calendar to cancel. Went to the site, cancelled. Tried to be very careful in the procedure. ...
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Anonymous
Anonymous

Wow, I just posted a review regarding this. I had the exact same issue. How on earth are they still in business? It's fraud.

1.0
Product
Match Account
I didn't like
  • Customer service
#919786
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Match Account Review

#730162
1.0
Details
I Told them to cancel both account and only cancel 1. then trick me on getting free trial and charge me 2x.
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Customer service
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Privacy and Data Security
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I have never been a member or had any account with Match.com. Match.com deducted $36.99 on 7/13/2016 and $36.99 on 8/15/2016 via my banck check/debit card, a total of $73.98. On 8/29/16 @ 5:28pm EST I called the (800)326-5161 and reported these FRAUDULENT Match.com...
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Product
Match Account
I liked
  • Horrendous
I didn't like
  • Not receiving a refund
  • Especially no refund
  • Scam
#915422
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I had asked that this not be renewed and they renewed it anyway - Sarah, employee #21837 the third "supervisor" I have talked to continue to state they cannot "find" the previous request, thus will only give a "partial" refund of the amount that should not have been...
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1.6
Product
Match Account
I didn't like
  • Unethical
  • Unethical billing practices
#882298
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They *** you into signing up. Charge the full time frame upfront without making it clear and then after 3 days I could tell there were fake profiles I tried to quit. No dice. They had my money and weren't giving it back. I deactivated and called my bank. ANY...
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Product
Match Account
#825020
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For several months I was a subscriber to match.com and ourtime.com, online dating services of people media, a division of IAC. In February, my identity was hacked, hijacked and compromised, to the point that I was receiving over 300 responses to flirts I did not make....
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Product
Match Account
#823117
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Match.com Does NOT Approve Profiles BEFORE Approving
Match.com claims to 'approve' profile before posting.One rule is that you are NOT permitted to post personal email addresses and bypass their system. If you're able to see the .pdf I uploaded, the main pic of this profile actually reads, "Here is my email. You must...
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Product
Match Account
#818047
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Big problem with Match.com
Big problem with Match.com
Big problem with Match.com
I was never trilled with the idea of online dating but I realized that with my busy lifestyle it may have been a good opportunity, at the time, to meet new people, and, possibly, find that someone special.They say to read the profiles, but, from my understanding,...
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franblauw
Anonymous

I am trying to contact you.

Product
Match Account
I didn't like
  • Allow criminals on their site
#797146
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I am extremely upset at the service I received.I tried to explain my situation to both the original representative and his manager. Neither would do anything for me. When I asked if there was anyone else i could talk to he said everyone would tell me the same thing...
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Product
Match Account
#771242
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