Contact Match Customer Service
Match Phone Numbers and Emails
Toll-Free Number:
-
(800) 926-2824
Legal:
-
(214) 576-3272Copyright Infringement Inquiries
Match Emails:
Match Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Match Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Match is 8009262824. 97% of consumers used this number to address their issues and concerns. Meanwhile, 29% of users reported contacting a real person successfully by dialing the phone number 2145763272.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Match may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Match Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Match is 8009262824. 97% of consumers used this number to address their issues and concerns. Meanwhile, 29% of users reported contacting a real person successfully by dialing the phone number 2145763272.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Match may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Match mainly because of account, activation/ cancellation, payments and charges.
8% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Match is accessibility@support.match.com. 49% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Match Website:
Match Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
P.O. Box 25472,
Dallas,
Texas 75225,
United States
Fax:
How Good is Match's Customer Service?
Summary of Match Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Match?
Account Question:
- “I forgot my account password”
- “Subscription”
- “Log in problems”
Activation/ Cancellation Question:
- “Cancel service”
- “Cancel match.com”
- “I wanna cancel this policy because by mistake. I joined this policy so I want my refund back.”
Payments and Charges Question:
- “Would like to stop payments for subscription. Will not use and did not have use for 24 hours.”
- “Unable to process payment”
- “Unauthorized payment”
Request for Information Question:
- “Confirm update”
- “How to get the 3 days free trial if i am a new subscriber”
- “Questions re my memberships”
Product/ Service Question:
- “No access”
- “Can’t connect to my profile”
- “Cannot access the website”
Refund Question:
- “Refund”
- “Want refund...unable to use”
- “I never signed up for this and want a refund ASAP”
Staff Question:
- “Customer service”
- “Customer service issues”
- “You stopped my service!!!”
Website/ Application Question:
- “Site has not worked in over 4 days”
- “Can get on site”
- “Did not put in an application. Tried to unsubscribe.”
Return/ Replace Question:
- “Change password”
- “Change subscription”
- “Change cities for a match”
Cards Question:
- “To give new card number”
- “Cannot get it to accept my money card and I'm using”
- “Gift card”
Shipping and Delivery Question:
- “I want a shipping #for my order #83327”
- “Confuse with the packages and clarify and help with what I paid already”
- “Delivery address”
Employment Question:
- “Problem becoming a member”
- “Job”
- “Former employee doc needed”
Other Question:
- “Wrong phone number”
- “Can't use my phone number”
- “You have my wrong number”
Compare Match Customer Service To
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