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Contact Match Customer Service

How to Reach a Person at Match

Verified Contact Information

Toll-Free Number:

  • 1-800-926-2824
Call customer service
Send Message

Legal:

  • 1-214-576-3272
    Copyright Infringement Inquiries

Match Emails:

Accessibility
Legal
Copyright Infringement Inquiries
Media
Opt-out of Marketing Emails, PR Inquiries
privacy@match.com
Privacy Inquiries

Match Customer Service Overview

The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Most Popular Match Phone Number
1 (800) 926-2824
Average Hold Time
More than 30 min
Average Calls duration
2 minutes
Most Popular Match Email Address
accessibility@support.match.com
Match Live Agent Availability
32% of callers successfully reach a real person
Issue Resolution Rate
Low (8% reported full resolution)
Call Volume by Day
sun
mon
tue
wed
thu
fri
sat
View full overview ›

How to Contact Match Customer Service?

Most Popular Number:

(800) 926-2824
Total calls: 27 800 Issues resolved: 927 Last call: Apr 16, 2026

As one of the most successful dating sites in the world, it isn't surprising that Match customer service receives many requests daily. Reading through the company complaints, you find one story after another of a dissatisfied member trying to get their account fixed or to get a refund.

Match 24-hour customer service is carried out by an online self-help system. Check out the help center on the website to find information about your issue in the FAQ section. You might solve your problem faster this way than trying to speak to a representative via the Match customer service phone number.

If you have an unresolved issue on your own, please contact the Match customer service number at (800) 926-2824. Keep in mind that phone lines are only available Monday - Friday 8:00 AM - 5:00 PM Central Time.

Try your best to be patient when dealing with a representative from the company. The Match customer service team probably gets tons of calls from other people like you, so you might have to wait a while to speak to someone.

Match com customer service email is available for Media, Privacy Inquiries, and Accessibility issues only. Choose one of them and write an email to pr@match.com, privacy@match.com, or accessibility@support.match.com correspondingly.

You can write a message to Match email outside of business days and hours, but you will have to wait for a response. If the company's response to your request is less-than-satisfactory, don't give up. You may be able to get your questions answered or issues resolved another way.

To access Match live chat, go to the Help Center page in your web browser or the mobile app. Then, click Help at the bottom of the screen and the Submit a request button to access this screen. Once you've entered all your information, click Send.

You can also reach out to Match on their social media pages, like Facebook or Twitter, to get a response. If you post a public message to Match on their Twitter or Facebook pages, you may get a response quicker than via Match customer service chat.

PissedConsumer Club

Contact Information

Match Website:

Match Help Center:

Corporate Office Address:

Match Group, LLC
8750 N. Central Expressway
Dallas, Texas 75231
United States

Other Info (opening hours):

Mailing Address:

P.O. Box 25472,

Dallas,

Texas 75225,

United States

More contact details

Fax:

+1-214-853-4309

Summary of Match Customer Service Calls

28.7K TOTAL
CALLS
01:31 AVG CALL
DURATION
8% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Match?

Account Question:

  • “Blocked”
  • “Not happy with membership”
  • “Cannot log in”

Activation/ Cancellation Question:

  • “Cancel account which I tried on line”
  • “Cancel service please”
  • “Auto-renew on cancelled membership”

Payments and Charges Question:

  • “Delete charges for Discover Credit Card I used on 04/11/2026. The amount charged was 119.89. I plan to use a different card later this week and will initiate a new transaction.”
  • “Charge”
  • “Follow up on a notice of fraudulent match”

Request for Information Question:

  • “HELP GETTING MY PICTURES ON LINE”
  • “I have a confirmed scammer to report”
  • “Help with contacting Match.com”

Product/ Service Question:

  • “Complaint”
  • “Problem with my account will not let me sign in”
  • “Fake profiles complaint, want 2 months cost refunded and subscription cancelled.”

Refund Question:

  • “Refund lack of service”
  • “Refund”
  • “Get a refund”

Website/ Application Question:

  • “I cannot get into the dating site.”
  • “Something's wrong with the site. It's not letting me message people. I can type in the words but then it won't send”
  • “Can not get on the site because of not human and can not see the puzzle pieces”

Staff Question:

  • “Lack of service after charging my credit card”
  • “P00r service”
  • “Customer service”

Return/ Replace Question:

  • “Change account email”
  • “Changing phone number”
  • “Change the billing to another credit card”

Cards Question:

  • “You are still taking money off my card, even though I have cancelled my subscription”
  • “To give new card number”
  • “Cannot get it to accept my money card and I'm using”

Shipping and Delivery Question:

  • “They do not recognize my phone number. I just bought a 3 month package and I cannot use my account!”
  • “I I joined match.com a week ago yesterday on September 9th and I've not received any more pictures they sent me a code that times when I wasn't able to put them in my phone and I've not heard anything more could you please help me with this I'm anxio”
  • “I want a shipping #for my order #83327”

Employment Question:

  • “Problem becoming a member”
  • “Job”
  • “Former employee doc needed”

Other Question:

  • “Can’t get into Match”
  • “Unable to use match”
  • “Biling”

Compare Match Customer Service To

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Frequently Asked Questions

PissedConsumer collects contact information primarily from official companies' channels, such as corporate websites and verified social media pages. Data from these sources is usually added without additional individual verification. If the contact comes from a secondary source, the PissedConsumer team verifies it against fraud and abuse reporting databases and conducts additional validation, including test calls, prior to publication. We also perform regular, selective spot checks and respond promptly to users' reports and requests to ensure the data is current, accurate, and secure.

Phone numbers published on the official company website or its verified social media pages are considered authoritative at the time of the information collection. For contacts obtained from secondary sources, the PissedConsumer team conducts risk screening and additional validation before publication. We also promptly verify any phone numbers reported by the community and remove records that fail to pass verification or update their status.
Contact information posted by users in comments and reviews is not verified by PissedConsumer and may be unreliable. We suggest relying primarily on the official contact details in the company profile and reporting any suspicious content through the reporting form for your safety. Also, note that the phone numbers shown in the ads are not associated with the company's official contact details.

The PissedConsumer team always maintains the accuracy of contact details and reverifies phone numbers and email addresses of the companies. We prioritize reverifying data reported by our users and data that shows warning signs. Besides, we quickly check phone numbers that seem disconnected, reassigned, or compromised. Our team also promptly updates and cross-checks data when verified company representatives report discrepancies in contact details. However, please note that we do not guarantee fixed intervals for revalidating every listing.

The primary sources for the contact information listed here are official company sources, such as their corporate website and verified social media profiles. The PissedConsumer team also uses direct data from the company or its authorized representatives when possible.

PissedConsumer does not publish unverified contact information. We mainly rely on official company websites and their verified social media pages. They are regarded as authoritative sources. Our team cross-checks every update and conducts thorough risk screening. Whenever possible, we use contact details that companies or their official representatives give us. If so, everything stays current. If customers or businesses report incorrect contact information, we start a validation process and cross-reference the details with trusted third-party sources.

Names, phone numbers, and email addresses listed on this page are provided for informational purposes and to help you contact the company. We check and believe this information is accurate, but because details can change, PissedConsumer.com does not guarantee notice any incorrect contact details, you can report them by filling out this form.

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