Contact Match Customer Service
Match Phone Numbers and Emails
Toll-Free Number:
-
(800) 926-2824
Legal:
-
(214) 576-3272Copyright Infringement Inquiries
Match Emails:
Match Contact Information
Match Website:
Match Help Center:
Corporate Office Address:
Other Info (opening hours):
Hours:
Monday - Friday: 8:00 AM - 5:00 PM (CST)
Privacy Inquiries
Privacy Officer
P. O. Box 25458
Dallas, Texas 75225
Other Locations:
San Francisco, CA 94102, US
Los Angeles, CA 90069, US
New York City, NY 10011, US
Beijing, 100016, CN
Tokyo, 108-0071, JP
Summary of Match Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Match Customer Service?
Activation/ Cancellation Question:
- “Cancel subscription immediately”
- “Cancel my subscription”
- “Cancel order”
Account Question:
- “Can't access account”
- “I can't get into my account won't take password”
- “Deleted account”
Payments and Charges Question:
- “Billing without authorization! I want refund!!”
- “Billing question”
- “Charged for canceled subscription”
Request for Information Question:
- “Couple questions”
- “Something is wrong I am not getting people who fit my requests who I know are on Match”
- “How to cancel an event you signed up for”
Refund Question:
- “I want a refund”
- “Refund”
- “Refund account cancelled”
Product/ Service Question:
- “My phone will not work until I get something resolved”
- “Have subscription but isn't working”
- “Subscription”
Staff Question:
- “Paid but not getting full service”
- “Problems with my service with match”
- “I would like to make a change to my membership service”
Website/ Application Question:
- “My husband is using this site while still being married”
- “I can't get on the site”
- “I shouldn't have to pay every time I want to text somebody I paid a month's worth to be on the site now this is ridiculous”
Cards Question:
- “My credit card was charged and I had canceled subscription 2 months ago”
- “Card was charged without permission”
- “Credit card”
Return/ Replace Question:
- “Unable to contact other members and now your telling me my address is wrong therefore not a member, fine return my money fast”
- “I am not receiving return messages or likes”
- “Every time I return a message, they then have a profile unavailable. I want to cancel my membership!”
Shipping and Delivery Question:
- “Never received funds”
- “Did not receive money”
- “I did not get a group of men to view tonight”
Employment Question:
- “Job”
- “Former employee doc needed”
- “Job loss”
Other Question:
- “Emails”
- “Cxxx”
- “I would like my profile taken down”
About
Membership, Online Dating, Customer Care
Subscription, Account, Profile
Pros: Horrendous, No pros, Read the complaint, Overcharged, Dating
Cons: Customer service, Being charged without permission, Unethical billing practices, All the fake accounts and spam, Unclear policy
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Match is a UK dating website which helps people to find personal and romantic relationship. The company is headquartered in London. The website offers dating profiles with personal information and search services. Match website has its own internal email and instant messenger facilities. Users can add photos and communicate through online chat or message boards. The site provides criteria that can help users to find the match person depending on age, gender, interests or location. Match registration is free of charge. The company is a part of MEETIC and powers the dating services for MSN and Yahoo.
Match is ranked 73 out of 447 in Dating and Social Networking category
USA, Worldwide, UK, Canada
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