Match Phone Numbers and Emails

Toll-Free Number:

  • (800) 926-2824

Legal:

  • (214) 576-3272
    Copyright Infringement Inquiries

Match Emails:

Accessibility
General Info
Legal
Copyright Infringement Inquiries, Privacy Inquiries, Privacy Inquiries
Media
PR Inquiries
More phone numbers and emails Less phone numbers and emails

Match Contact Information

Match Website:

Match Help Center:

Corporate Office Address:

Match Group, LLC
8750 N Central Expy #1400
Dallas, Texas 75225
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 AM - 5:00 PM (CST)


Privacy Inquiries

Privacy Officer

P. O. Box 25458

Dallas, Texas 75225


Other Locations:

San Francisco, CA 94102, US

Los Angeles, CA 90069, US

New York City, NY 10011, US

Beijing, 100016, CN

Tokyo, 108-0071, JP

Edit Business Info

Match Rating Based on 787 Reviews

Rating details

1.7
more details
Customer service
Website
Product or Service Quality
Value for money

Rating stats

Rating trend

Summary of Match Customer Service Calls

14.3K TOTAL
CALLS
03:38 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Match Customer Service?

Activation/ Cancellation Question:

  • “Cancel subscription immediately”
  • “Cancel my subscription”
  • “Cancel order”

Account Question:

  • “Can't access account”
  • “I can't get into my account won't take password”
  • “Deleted account”

Payments and Charges Question:

  • “Billing without authorization! I want refund!!”
  • “Billing question”
  • “Charged for canceled subscription”

Request for Information Question:

  • “Couple questions”
  • “Something is wrong I am not getting people who fit my requests who I know are on Match”
  • “How to cancel an event you signed up for”

Refund Question:

  • “I want a refund”
  • “Refund”
  • “Refund account cancelled”

Product/ Service Question:

  • “My phone will not work until I get something resolved”
  • “Have subscription but isn't working”
  • “Subscription”

Staff Question:

  • “Paid but not getting full service”
  • “Problems with my service with match”
  • “I would like to make a change to my membership service”

Website/ Application Question:

  • “My husband is using this site while still being married”
  • “I can't get on the site”
  • “I shouldn't have to pay every time I want to text somebody I paid a month's worth to be on the site now this is ridiculous”

Cards Question:

  • “My credit card was charged and I had canceled subscription 2 months ago”
  • “Card was charged without permission”
  • “Credit card”

Return/ Replace Question:

  • “Unable to contact other members and now your telling me my address is wrong therefore not a member, fine return my money fast”
  • “I am not receiving return messages or likes”
  • “Every time I return a message, they then have a profile unavailable. I want to cancel my membership!”

Shipping and Delivery Question:

  • “Never received funds”
  • “Did not receive money”
  • “I did not get a group of men to view tonight”

Employment Question:

  • “Job”
  • “Former employee doc needed”
  • “Job loss”

Other Question:

  • “Emails”
  • “Cxxx”
  • “I would like my profile taken down”

About

Match Terms of Service
To read more: https://www.match.com/registration/membagr.aspx?lid=4
Match Privacy Policy
To read more: https://www.match.com/registration/privacystatement.aspx
Match FAQ
To read more: https://www.match.com/help/help.aspx
Top Match Services

Membership, Online Dating, Customer Care

Top Match Products

Subscription, Account, Profile

Match Pros and Cons

Pros: Horrendous, No pros, Read the complaint, Overcharged, Dating

Cons: Customer service, Being charged without permission, Unethical billing practices, All the fake accounts and spam, Unclear policy

Related Companies

IAC, POF, Tinder, Angies List, OkCupid

Summary

Match is a UK dating website which helps people to find personal and romantic relationship. The company is headquartered in London. The website offers dating profiles with personal information and search services. Match website has its own internal email and instant messenger facilities. Users can add photos and communicate through online chat or message boards. The site provides criteria that can help users to find the match person depending on age, gender, interests or location. Match registration is free of charge. The company is a part of MEETIC and powers the dating services for MSN and Yahoo.

Match reviews and complaints

Match is ranked 73 out of 447 in Dating and Social Networking category

Area Served

USA, Worldwide, UK, Canada

Payment Methods

VISAMasterCard

Edit Description

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