Contact Information

You can contact the customer service representative of Match calling Match's helpline phone numbers.

Customer Service:

  • (800) 926-2824
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does not support this feature.

Currently you can call only US numbers.

Match Website:

Match Online Chat:

Match Email:

  • Media PR Inquiries

Corporate Office Address:

Match.com
PO Box 25458
Dallas, Texas 75225
United States

Help in Social Networks:

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Match Rating Based on 249 Reviews

Rating details

1.6
more details
Customer service
Website
Diversity of Products or Services
Privacy and Data Security

Rating stats

Rating trend

Summary of Match Customer Service Calls

3.1K TOTAL
CALLS
04:35 AVG CALL
DURATION
10% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Match Customer Service?

Activation/ Cancellation Question:

  • “Cancel membership and refund”
  • “Cancellation”
  • “To cancel”

Account Question:

  • “Account problem”
  • “Issues logging onto my account”
  • “Delete account”

Payments and Charges Question:

  • “Billing”
  • “Got charged for something”
  • “You charge me an extra month on my credit card I only paid for one month”

Request for Information Question:

  • “Not knowing how to navigate the website”
  • “Need help with account”
  • “About my profile”

Refund Question:

  • “Refund account cancelled”
  • “Refund and cancellation”
  • “Refund”

Product/ Service Question:

  • “Reason for withdrawl”
  • “Fake profiles/refund” , Review #2236074
  • “Subscription”

Staff Question:

  • “Problems with my service with match”
  • “No access to services”
  • “I would like to speak to somebody and customer service”

Website/ Application Question:

  • “Please take my picture off website”
  • “I want to removed from the site and i want to cancel please reimburse the money you today for no reasonled.”
  • “I want to removed from the site” , Review # 2222736

Cards Question:

  • “Someone using my credit card”
  • “PayPal card”
  • “Card on file had to be cancelled. Need to update”

Shipping and Delivery Question:

  • “Messages not coming through”
  • “I didnt get what I asked for”
  • “Get the 50%discount”

Return/ Replace Question:

  • “Need to change account name”
  • “Need to change age. Don't remember age provided”
  • “Not letting me change an!!!!”

Other Question:

  • “I think a member who messaged me is catfishing”
  • “End my subscription”
  • “Only want to pay for one month”

About

Match Terms of Service
To read more: https://www.match.com/registration/membagr.aspx?lid=4
Match Privacy Policy
To read more: https://www.match.com/registration/privacystatement.aspx
Match FAQ
To read more: https://www.match.com/help/help.aspx
Top Match Services

Membership, Online Dating, Customer Care

Top Match Products

Account, Subscription, Profile

Match Pros and Cons

Pros: Horrendous, Fake profiles, What was promised, Nice girls, Lots people

Cons: Customer service, Being charged without permission, Unethical billing practices, Unclear policy, Fake profile winks and likes

Related Companies

IAC, POF, Tinder, Angies List, Service Magic

Summary

Match is a UK dating website which helps people to find personal and romantic relationship. The company is headquartered in London. The website offers dating profiles with personal information and search services. Match website has its own internal email and instant messenger facilities. Users can add photos and communicate through online chat or message boards. The site provides criteria that can help users to find the match person depending on age, gender, interests or location. Match registration is free of charge. The company is a part of MEETIC and powers the dating services for MSN and Yahoo.

Match reviews and complaints

Match is ranked 53 out of 262 in Dating and Social Networking category

Area Served

USA, Worldwide

Payment Methods

VISAMasterCard

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