Contact Match Customer Service
Match Phone Numbers and Emails
Toll-Free Number:
-
(800) 926-2824
Legal:
-
(214) 576-3272Copyright Infringement Inquiries
Match Emails:
Match Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Match Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Match is 8009262824. 97% of consumers used this number to address their issues and concerns. Meanwhile, 25% of users reported contacting a real person successfully by dialing the phone number 2145763272.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Match may ask you for the following information to identify you as a customer: email, first and last name or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Match Customer Service is rated at 1.5 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Match is 8009262824. 97% of consumers used this number to address their issues and concerns. Meanwhile, 25% of users reported contacting a real person successfully by dialing the phone number 2145763272.
The average hold time is more than 30 min. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 3 minutes.
Be prepared for the call as Match may ask you for the following information to identify you as a customer: email, first and last name or phone number.
People call Match mainly because of account, activation/ cancellation, payments and charges.
9% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Match is accessibility@support.match.com. 46% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Match Website:
Match Help Center:
Corporate Office Address:
Other Info (opening hours):
Mailing Address:
P.O. Box 25472,
Dallas,
Texas 75225,
United States
Fax:
Match Customer Service Reviews
Received a prompt reply. Im disappointed their service doesnt extend outside North America. However I will resume the service upon return to Canada.
I got a prompt response once match found my details they gave me a refund of nearly 34 pounds thank you very much
Match does not own up to its promises. It does not adhere to your preferences and you cannot get a person to talk to at all.
How Good is Match's Customer Service?
Summary of Match Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Match?
Account Question:
- “NEED TO SUSPEND ACCOUNT FROM november5 , 2024 to February 17, 2025”
- “Can’t get into a new account”
- “To delete account”
Activation/ Cancellation Question:
- “Cancel subscription”
- “I want to cancel my subscription!”
- “Cancel membership”
Payments and Charges Question:
- “Double billed”
- “Erroneous Charges”
- “Why the charge me”
Request for Information Question:
- “Phone number verification”
- “I would like to know what I paid for? Everything like seeing your match you want more money. Match . Com you would hope they are honest and let you match”
- “To ask about getting other clients numbers”
Refund Question:
- “Refund my account of payment s u took from it cause I unsubscribe from it ok so put my amount that u took back in my account cause I’m done and off match now”
- “Refund”
- “Refund request”
Product/ Service Question:
- “A problem with my withdrawal”
- “Problem with the app not working properly”
- “I applied many times to find somebody I want to date why it's not working ?”
Staff Question:
- “Castle service”
- “Regarding service ++”
- “Customer service”
Website/ Application Question:
- “Site isn’t working”
- “I pay for the site. The app won't let me login says it can't verify my phone number but yet you taken two payments.”
- “To get a profile that I didn't even finish off of their site. I keep hitting unsubscribe and everything keeps coming to me and I never even set up a profile.”
Cards Question:
- “Card problem”
- “It wont take my visa gift card , the site says it excepts prepaid cards”
- “I want my credit card deleted.”
Return/ Replace Question:
- “Change age”
- “Change my email”
- “To change age on my profile , nobody answered and match didn't do anything. Bank is helping me get my money back”
Shipping and Delivery Question:
- “For Hours, I have been time in And time out getting a lower grade package just to get my messages! i have or had a30 dollar gift card and the system must have thought I Wanted the best available but i want 1 week to get my messages Is there any way”
- “Never received funds”
- “Lost shipment”
Employment Question:
- “Problem becoming a member”
- “Job”
- “Former employee doc needed”
Other Question:
- “Won't respond to emails”
- “Helo”
- “Primary photo”
Compare Match To
Companies are selected automatically by the algorithm. A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.
