Match Phone Numbers and Emails

Toll-Free Number:

  • (800) 926-2824

Customer Service:

  • (800) 926-2824

Legal:

  • (214) 576-3272
    Copyright Infringement Inquiries

Match Emails:

General Info
Legal
Copyright Infringement Inquiries
Media
PR Inquiries

Match Contact Information

Match Website:

Match Online Chat:

Corporate Office Address:

Match Group, LLC
8750 N Central Expy #1400
Dallas, Texas 75225
United States

Other Info (opening hours):

Hours:

Monday - Friday: 8:00 AM - 5:00 PM (CST)

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Match Rating Based on 394 Reviews

Rating details

1.7
more details
Customer service
Website
Diversity of Products or Services
Product or Service Quality

Rating stats

Rating trend

Summary of Match Customer Service Calls

5.2K TOTAL
CALLS
04:02 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Match Customer Service?

Activation/ Cancellation Question:

  • “Cancel account”
  • “Cancelation”
  • “Cancellation”

Account Question:

  • “Can't login without having to change my password”
  • “Delete account”
  • “It won't let me login my account”

Payments and Charges Question:

  • “Overpayment”
  • “Charged me”
  • “I'm being billed and I have not been a member since last year”

Request for Information Question:

  • “Need help cancelling membership”
  • “Question about membership”
  • “Questions that I don't understand”

Refund Question:

  • “Refund request”
  • “Refund”
  • “Refund and cancellation”

Product/ Service Question:

  • “Subscription”
  • “Membership”
  • “I need connection”

Staff Question:

  • “No service on my account type messages nothing goes out”
  • “Add a service”
  • “Will discuss with customer service”

Website/ Application Question:

  • “I want to removed from the site”
  • “App not working”
  • “Site not working”

Cards Question:

  • “Card charged after canceling”
  • “I gave my credit card info and I cannot open up contacts.”
  • “Use my card”

Return/ Replace Question:

  • “I can't return a message”
  • “Can't change age parameters”
  • “Change age”

Shipping and Delivery Question:

  • “Get the 50%discount”
  • “Messages not coming through”
  • “I didnt get what I asked for”

Employment Question:

  • “Job loss”

Other Question:

  • “No access on my membership I paid”
  • “Support”
  • “Profile issues”

About

Match Terms of Service
To read more: https://www.match.com/registration/membagr.aspx?lid=4
Match Privacy Policy
To read more: https://www.match.com/registration/privacystatement.aspx
Match FAQ
To read more: https://www.match.com/help/help.aspx
Top Match Services

Membership, Online Dating, Customer Care

Top Match Products

Subscription, Account, Profile

Match Pros and Cons

Pros: Horrendous, Fake profiles, Dating, What was promised, Read the complaint

Cons: Customer service, Being charged without permission, All the fake accounts and spam, Unethical billing practices, Unclear policy

Related Companies

IAC, POF, Tinder, Angies List, Okcupid

Summary

Match is a UK dating website which helps people to find personal and romantic relationship. The company is headquartered in London. The website offers dating profiles with personal information and search services. Match website has its own internal email and instant messenger facilities. Users can add photos and communicate through online chat or message boards. The site provides criteria that can help users to find the match person depending on age, gender, interests or location. Match registration is free of charge. The company is a part of MEETIC and powers the dating services for MSN and Yahoo.

Match reviews and complaints

Match is ranked 59 out of 305 in Dating and Social Networking category

Area Served

USA, Worldwide, UK

Payment Methods

VISAMasterCard

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Match Stats

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Number of Calls

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