Match Phone Numbers and Emails

Customer Service:

  • (800) 926-2824

Match Email:

Media
PR Inquiries

Match Contact Information

Match Website:

Match Online Chat:

Corporate Office Address:

Match.com
PO Box 25458
Dallas, Texas 75225
United States
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Match Rating Based on 355 Reviews

Rating details

1.6
more details
Customer service
Website
Product or Service Quality
Diversity of Products or Services

Rating stats

Rating trend

Summary of Match Customer Service Calls

4.7K TOTAL
CALLS
04:12 AVG CALL
DURATION
12% ISSUES
RESOLVED

Top Reasons of Customers Calls

Consumers Call the Most From

Why Do People Call Match Customer Service?

Activation/ Cancellation Question:

  • “To cancel my subscription”
  • “You're cancelling my account”
  • “I want to cancel automatic renewal”

Account Question:

  • “Account”
  • “Close account”
  • “Can not get into my account”

Payments and Charges Question:

  • “I am being charged to renew but I don't want to renew I want my money back”
  • “Charged me”
  • “Charged me twice”

Request for Information Question:

  • “Question about access”
  • “Questions About service”
  • “Can I get 7 day free trial”

Refund Question:

  • “I want a full refund on $ 171”
  • “Refund account cancelled”
  • “Refund”

Product/ Service Question:

  • “Subscription”
  • “Disconnect in the middle of reading someone's description”
  • “Can't manage your system”

Staff Question:

  • “Service cancellation”
  • “New services”
  • “Customer service”

Website/ Application Question:

  • “Web site sucks”
  • “Site will not allow me to respond to a message”
  • “I want to be removed from the site I don't want people to see my profile”

Cards Question:

  • “I gave my credit card info and I cannot open up contacts.”
  • “Use my card”
  • “Because. Some took 190. Off my card”

Shipping and Delivery Question:

  • “Get the 50%discount”
  • “Messages not coming through”
  • “I didnt get what I asked for”

Return/ Replace Question:

  • “Change age”
  • “Need to change account name”
  • “Need to change age. Don't remember age provided”

Employment Question:

  • “Job loss”

Other Question:

  • “Guy tryed to scam me for $5000.00”
  • “It won't let me see no pictures”
  • “Married My Match”

About

Match Terms of Service
To read more: https://www.match.com/registration/membagr.aspx?lid=4
Match Privacy Policy
To read more: https://www.match.com/registration/privacystatement.aspx
Match FAQ
To read more: https://www.match.com/help/help.aspx
Top Match Services

Membership, Online Dating, Customer Care

Top Match Products

Subscription, Account, Profile

Match Pros and Cons

Pros: Horrendous, Fake profiles, What was promised, Read the complaint, Hacked account

Cons: Customer service, Being charged without permission, Unethical billing practices, Unclear policy, Especially no refund

Related Companies

IAC, POF, Tinder, Angies List, Service Magic

Summary

Match is a UK dating website which helps people to find personal and romantic relationship. The company is headquartered in London. The website offers dating profiles with personal information and search services. Match website has its own internal email and instant messenger facilities. Users can add photos and communicate through online chat or message boards. The site provides criteria that can help users to find the match person depending on age, gender, interests or location. Match registration is free of charge. The company is a part of MEETIC and powers the dating services for MSN and Yahoo.

Match reviews and complaints

Match is ranked 68 out of 273 in Dating and Social Networking category

Area Served

USA, Worldwide, UK

Payment Methods

VISAMasterCard

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Match Stats

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