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Questions About service

I was wondering if the matches that come through to me...are they seeing me as well? Or are matches that filter through only one sided?
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ID
#2430664 Review #2430664 is a subjective opinion of poster.
Preferred solution
Just a general question answered

Payment

So i have to pay to even see my matches. And i have to pay again to msg them... and pay AGAIN to make sure they can even reply to my msg???? All the while theres ABSOLUTELY ZERO guarantee that this "match" is even a real person and not a fake *** profile designed to bait me into paying for these services? Seems like your just preying on ppls desire to find love. Ive never received 1 msg after a reply but in the chat menu its asking me to pay another 10 bucks a month to make sure they can reply to me for free. Sorry but theres just way too much opportunity there for a shady company to just use bait profiles to rip ppl off.

User's recommendation: Don't bother. By the time your done paying for your subscription, paying to be able msg, paying so the ppl you msg can reply to you, you'll be paying waay more than you want to. Just use hinge or pof or bumble. Match is a money pit that uses fake profiles to bait you into paying. And when your done paying, the ppl u wanted to msg are gone. It's a bait n switch scam designed to prey on ppls desire to find love.

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ID
#2429726 Review #2429726 is a subjective opinion of poster.
Location
Sarnia, Ontario

Someone is using my email

Someone else is using my email address. His picture is on the profile but its not me. Please correct this for me its causing a problem.
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ID
#2429338 Review #2429338 is a subjective opinion of poster.
Location
Flushing, New York

How too text for free

Match - How too text for free
Just want too try it out first for free text like me they said it says that u can try for free when u click on too the sight of the p resonance u want too talk with so Im now asking for my free promotion for the person I are interested in Im asking how do I get my free promotion today wii someone get back with me on how do I go about this this is my first time doing this
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ID
#2428709 Review #2428709 is a subjective opinion of poster.
Location
Newnan, Georgia
Preferred solution
Price reduction

Customer service

Negative no contact I'm not paying for all the *** no one can answer the phone if I'm charged I will turn it in I've been trying to get it stopped this is *** and I will not recommend it to anyone!!!!!!!!!!!!!!!!!!!!!!

User's recommendation: Absolutely not.

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ID
#2428043 Review #2428043 is a subjective opinion of poster.
Preferred solution
Full refund

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cant log in.

I don't know why but can't log in I have an account but just dropped me off. Also I have a 6 month subscription so don't understand
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ID
#2426469 Review #2426469 is a subjective opinion of poster.

Cancel subscription and get a refund

My grandchild placed the subscription and I want to cancel/refund. I did want this service and I want to cancel immediately with a full refund immediately please

User's recommendation: Do not sign up.

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ID
#2425717 Review #2425717 is a subjective opinion of poster.
Service
Match Matchmaking Service
Cons
  • Did not want
Loss
$39
Preferred solution
Full refund

I can not communicate with the people I match

I was texting we a friend and when she send me email, I try to respond it's didn't work . It's say to contact you .

User's recommendation: I can not recommend even one future customer.

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ID
#2425451 Review #2425451 is a subjective opinion of poster.
Location
Germantown, Maryland

Cant cancel my subscription

I can't remember my password to cancel and it won't send to my email to reset password. I tried calling and there was no person to help me.
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ID
#2425345 Review #2425345 is a subjective opinion of poster.
Service
Match Online Dating
Preferred solution
Cancel subscription

Can't manage your system

I'm 75 been working for 5 hours to make it work for me. Please give me a refund. I don't know how to do all the things I need to do to work for me...
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ID
#2425034 Review #2425034 is a subjective opinion of poster.
Service
Match Matchmaking Service
Pros
  • Read the complaint
Cons
  • Unclear policy
Preferred solution
Full refund

I never received a response from Match.

Sent a complaint regarding a dangerous women who was living with the guy I contacted and started dating in my home town. I did not know he was living with a women. She found out about me and started stalking me, Harassing me, sending me text msgs after stealing my number from guy from match I was seeing. Trying to keep this from happening to another innocent lady. I almost had to take out a restraining order. He should not be on Match playing his games!!!
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ID
#2424524 Review #2424524 is a subjective opinion of poster.
Location
Macomb, Illinois

Subscription

I want to be completely be removed from your site.. Ive tried to unsubscribe many times and I keep getting emails from people and I have t been on in a long time... the emails are causing a problem between me and my fiancé.. PLEASE REMOVE ASAP!!!
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ID
#2423930 Review #2423930 is a subjective opinion of poster.

Match posts a lot of fake profiles to entice you. Then they double bill you and will reactivate old accounts and use any billing information that they have saved from your profiles in the past. Match

Match posts a lot of fake profiles to entice you. Then they double bill you and will reactivate old accounts and use any billing information that they have saved from your profiles in the past. Match is a money money scheme, do not believe the people you even see on their many of them are fake profiles
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ID
#2422221 Review #2422221 is a subjective opinion of poster.
Loss
$300
Preferred solution
Full refund

I cacancled but still got charged

I canceled my account, and still got charged.I want my money back. This place is crocked. 111111****111111****111111****111111****111111****111111****111111****111111****
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ID
#2421325 Review #2421325 is a subjective opinion of poster.
Location
Washington, District Of Columbia
Loss
$48
Preferred solution
Full refund

Cannot use like functions

I cannot use any functions. There is no customer support phone number, this is not the site I remember or seemingly for me. Someone needs to contact me at 317-410-****. I am so very disappointed and frustrated.

User's recommendation: play attention.

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ID
#2421277 Review #2421277 is a subjective opinion of poster.
Loss
$42
Preferred solution
Full refund