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Catfished and ripped off by Match.com

Please women do not use Match.com it is not safe. I signed up for 90 plus dollars and was told people were screened. There is no way this can be happening. I signed up a little over a week ago and last weekend I was emailed from what appeared to be a nice 57 year old divorced man with 2 children that lived in Miami Fl. My 1st questionable thought was if he lives in Miami why does he have an Orlando area code. We continued to talk all during the weekend and most of last week. The second thing I questioned was he showed me his home in LA and in Miami and they were beautiful. He said he bought the La home for 18 million dollars cash... I had a friend of mine put his match profile picture into a Google search program and the picture came up with a totally different name and the pictures on match were the same pictures as another man. When he texted me I asked him who he was and explained that the picture that is on match was of an LA attorney not a telecommunications engineer named James. He told me it was him and that he was being hacked and the CIA was looking into it. I really don't think the CIA has time for these type of issues. I spoke with the police and they said there was nothing I could do but I should watch my credit report and to freeze it which I did for $30.00 for all three credit reporting services. I called Match to cancel my service and was told they would cancel my service and take down my profile. I explained the entire situation to their rep. and she appeared to care less. I asked her to verify his profile name and email address etc. and she said that yes he was a member. I told her she should take down his profile immediateły. She told me she would place a note on the account. I asked for a refund and they said there policy is to never give credit. I asked for a supervisor and was told they were not available but would call me back, which never happened. I did email the man that his identity has been stolen and have yet to hear back from him. My reason to share this is that I have no idea what he wanted from me and I never want this to happen anyone else. Thanks for listening and please stop using match sites.
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ID
#676005 Review #676005 is a subjective opinion of poster.
Product
Match Account
Cons
  • Was catfished and no refund or caring by rep
Reason of review
Poor customer service
Loss
$150
Preferred solution
Full refund

Match Membership Review

I used Match.Com over a year ago. It did not work for me. I stopped using it and thought that was the end of it. I was recently charged 120 dollars. I contacted them and they refused to give even a partial refund! This is a rip off! Customer service was no help at all! Don't make that mistake!
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ID
#674971 Review #674971 is a subjective opinion of poster.
Location
Doylestown, Pennsylvania
Service
Match Membership
Reason of review
Problems with payment
I have used Match in the past and had reasonable success. Recently while not a subscriber I made the mistake of responding to a wink from someone I Know (met through Match). It was a mistake because by responding I was inadvertently resubscribing when I did not want...
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ID
#674790 Review #674790 is a subjective opinion of poster.
Location
Pepperell, Massachusetts
Reason of review
Poor customer service

Scammers

Desmoinesdamon christopher james Christopher James aka christopherlovingsoul@***.com Christopher is currently "building a bridge in Nigeria". His pictures make him out to be a very attractive man and he is very well spoken. He has not yet asked for money but he fits the mold of a scammer - I'm getting out while I still can.... Comments for Christopher James aka christopherlovingsoul@***.com Christopher James aka christopherlovingsoul@***.comAverage Rating Click here to add your own commentsSep 25, 2014James Christopher Anonymous by: Anonymous A James Christopher popped up on face book. He claims he is a widower. The conversation goes...My name is James i am. I am widow, lost my wife in brest cancer. I am 5.10 fits tall, and 86 kg in weight, After i graduated from bedforehire University, I worked with chemical engineering company, but as time goes on with more experience and familiarity with my job, i open my own small private company as a oil contractor.' Sorry this does not read right. I am just mentioning it. May 24, 2014Sent another guy to bug me Anonymous by: Anonymous Because I told him no and told him I am reporting him, now someone named Tony Williams love came on my yahoo and I had to block both, asking why I would not talk to Christopher. He loves me when he has not met me, scam scam and he is still asking for money. May 23, 2014Beware Anonymous by: Anonymous This guy is SOMETHING else. DO NOT SEND HIM MONEY!!! He is manipulative and definitely a scam artist. Claims he is from Sweden. His parents both died the year he got divorced and his daughter was hit by a car (yet he had time to write and ask for $$). Seriously, he picked the wrong person to mess with. He is NOT to be trusted. Please beware May 12, 2014He also asked me for money Anonymous by: Anonymous Oh yes he has a picture of a daughter Cynthia and a good looking picture of him. I met him on match.com and we talked for two weeks, and he was building a bridge in Nigeria and was ready to come back to us but needed 700.00 I told him no! Apr 29, 2013BEWARE Anonymous by: Anonymous My reply to AUGUST 22-2012 - this man also contacted me and at first all seemed fine then he said he was working in nigeria and his son got gravley ill and needed money to get back to the states. His son's name was jack and he went by the name of Ricardo Johnson or sometimes Johnson Ricardo and he did suggest ways for me to send him money for the boys surgury then for the medicine he needed. When he found out the jig was up he disappeared and that was last year Apr 16, 2013Similar story Anonymous by: Anonymous Good day to you all. I also was talking to this man on line and he sent me a friendly request. He goes by THE name of Christopher Jenkins he sounded nigerian on the phone, AND he was using Neale Peterson's pic working on oil wells, BUT did not ask for money but was wondering if i played the stock market. No was the answer I gave. He was also using a mr chambers info sometimes the name on facebook would read loyd chambers or loyd Jenkins. In the pic i had on my page he was wearing a green shirt and the pic is of neale Peterson. I contacted both gentlemen as i was concerned for them and their work and families. Also around that time a ricardo johnson or sometimes johnson ricardo who had his son with him and the boy was gravley ill was in nigeria as well. I think this scammer whoever he is is very crafty and i know that Mr Chambers who was also from liverpool was healing from the loss of a loved one and i know how that felt. I hope you catch this fellow because he has hurt a lot of decent folk and i was one of them thank you and God Bless wf Feb 16, 2013Chris James New York or North Bergen NJ Anonymous by: Anonymous A Scammer in every sense of the word. Do not send him any money under no circumstances. He is very charming and manipulative. He says he's in the army. Don't believe anything he says even if you see pictures of him supposedly. This is a business for him or whoever is using his information. Jan 09, 2013aka Anonymous by: Anonymous Would this man above go by the name of Christopher Jenkins and lives in Walton Liverpool. A civil engineer and he was using the picture of Neale Peterson and said his wife and son was killed in a tragic car accident and he was going to Nigeria to build an oil well. He talked to me under the name Christopher Jenkins but I felt it was a scam when he called me he and didn't have a english accent but sounded Jamacian or nigerian!! Dec 16, 2012He's a scam Anonymous by: Anonymous Thank you to the Internet!! Did my homework because it didn't make sense to divert from a secure saying site to yahoo...used the loving soul em addy. Asked for my number I said no...he chatted no biggie but to trust my feelings...so I did and did my research!!! They are good out there!!! Just be smart about it ladies! Sep 13, 2012Picture Anonymous by: Anonymous Would you have a picture of this guy? If not, does he have a beard and mustache. About 38. Very attractive. Did you meet him on a dating site and if so, which one? Aug 22, 2012He Does Ask For Money Anonymous by: Anonymous He uses a 16 year old that needs an emergency operation to ask for money. The minute you don't have it he suggests ways for you to get it. when he gets nothing he makes an abrupt goodbye. Click here to add your own commentsJoin in and write your own page! It's easy to do. How? Simply click here to return to Nigerian Dating Scams. Nigerian Dating Scams Pig Busters Scammer Awareness...The BEST Defense  Home    Profile    Browse    Friends    Mail    Groups    Themes Search for name, email address, or email ID Register  |  Sign In  |  Main Scammers Page  |  Free eBookMember Rank:  Visitor  |   Help All pictures without a red border are innocent victims that had their pictures stolen by scammers  Email:   christopherlovingsoul@***.com Added: Fri Feb 13 2015  02:53pm ID:100**** Views:83  Verified Location:  Nigeria Add to Watch List    Notify me when updated Send this to a friend  Additional Pics Names Used & Emails/Messages SentUpdated on:  2/13/2015      christopher james I am confused pls? Sent this after they realized they were busted as a scammer i dont know this email i think this is a Mistake and dont contact me you must be a scam go and get a Life Race: Black/African American, Native American (Main pic) 2 Comments   You must be a Member to post comments Scam Buster    2/13/2015 Who's the scam, needing to 'get a life'?? Scammers should find something else to do with all that time they spend on scamming. OR, trying to do so! Stay safe, everyone. Pig Busters    2/13/2015 Sent this after they realized they were busted as a scammer i dont know this email i think this is a Mistake and dont contact me you must be a scam go and get a Life    Comments by You're IT! About Comments You must or to post a comment. After signing in, you may post your comment as "Anonymous" Members are solely responsible for their comments and do not reflect the opinions of this web site, all Members and Moderators. Please be respectful and avoid personal attacks, name-calling, vulgarity, or offensive comments towards the pictures as they are innocent people and in most cases, do not know their pictures are used by scammers. Chat with me  One of the first things a scammer will do is to try and get you away from the site to chat with them on instant messenger. Scammers try to work very fast in most cases and IM is much faster than conversating through emails and web site messages. Read my profile  Another reason scammers want to get you away from the site is to keep you from seeing any warnings that may be posted on the profiles. Check profiles very carefully and pay attention to how they are written as opposed to how they talk on instant messanger. Search for me  Many times, when someone you meet gives you their email address, you can find them on other sites by doing a search on your favorite search engine site. They could already be listed on a few scammer awareness sites like this one.   WFCE EMAIL HIMDesmoinesdamon60 - Aliquippa, PA USAHidden Profile  WFCE EMAIL HIMconasa101359 - Willard, OH USAHidden Profile #154********
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ID
#670649 Review #670649 is a subjective opinion of poster.
Location
Stow, Ohio
Product
Match Account
Cons
  • On line dating
Reason of review
Poor customer service

Match.com is a scam stay away from it.

I joined match last year with a free membership just to see what type of girls I can find in there. After loading a few good photos of me, I received over 50 likes and comments but, since I had a free membership the only way to look at those profiles was to get the paid subscription. After thinking about it, I got the paid membership only to find out that all those profiles were not available to see anymore. Needless to say, I kept my membership for 6 months; in those 6 months I only got maybe 4 or 5 likes from women who I had no interest in. I decided to cancel my membership and what do you know..... I got around 10 likes from hot women around my area interested in me. This site and I believe most of the online sites are a scam. Don't waste your money on them. You are better off going out and meeting someone in person, I say you have a much better chance.
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ID
#668809 Review #668809 is a subjective opinion of poster.
Location
Dallas, Texas
Product
Match Subscription
Cons
  • Fake profile winks and likes
Reason of review
Scam business practices
Loss
$100
Preferred solution
Stop scamming people

Auto Renewal

My debit card was billed after I had stopped the auto renewal on my account. No refund will be given and the "discontinue auto renewal" correspondence is gone in my account. I attempted to contact Corporate, they said to call back during business hours, even though it was business hours when I called. I also contacted the Better Business Bureau, only to learn that Match.com lost their BBB accrededation three days ago.a a a a a a a a a a a a a a a a a a a a a a a a a a a a
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ID
#667145 Review #667145 is a subjective opinion of poster.
Location
Mount Vernon, Washington
Product
Match Account
Cons
  • Being charged without permission
  • Especially no refund
Reason of review
Problems with payment
Loss
$36
Preferred solution
Full refund

Fraudulent Business Practices

This complaint was originally filed with the FTC at www.ftc.gov... I signed up for Match.com at the end of last year because they offered a 6 month guarantee. Immediately after joining, I began getting "winks" and messages from very desirable dating members. Because my account was linked to their mobile application on my phone, I was able to immediately respond to the winks and messages. In all cases, even after responding nearly instantaneously, the profiles were inactive. Match.com then offered to show you lists of other members. This practice can only be described as a "bait and switch" meant to lead you to believe that you are getting more value and exposure than you actually are. The subscription continued and I made an honest effort of looking and reading profiles, sending thoughtful messages and not generic canned responses. The amount of responses I got was ridiculously low. Mind you, I'm no Brad Pitt, but I am in good shape for my age, athletic and active. Virtually, no responses which leads to the next questionable business practice. In my own experience, and the experience of many others on various complaint sites, Match.com has a practice of leaving profiles up online even after cancellation which gives members and potential members a belief that the overall active membership is much greater. In my own experience, after being explicitly told that my membership was cancelled, I logged in to find that it was still active. As the membership neared the end of the term, communication from Match tapered off. I guess presumably so that members don't begin to think about using the six-month guarantee. Speaking of the guarantee, it is only redeemable in the last 6 days of the membership, days 174-180. Otherwise, Match will do nothing to honor it. What's the point of aggressively advertising that you have a six month guarantee and then making it virtually impossible to collect on. This seems to be a questionable business practice and I wonder how many members were ever able to jump through all the hoops necessary to collect on it... And finally, I make it a practice to turn off auto-renew. Now, I have a number of companies that bill on an annual basis; my iCloud with Apple, my Amazon Prime account. In all cases, I receive an email from the vendor saying that my service is up for renewal and that my account will be debited such an amount and on such day with plenty of time to make any adjustments. No so with Match.com, despite turning off auto-renew, they have your credit card number and a license to steal. Not an email, a phone call, or even a text message like I get from Verizon. I guess Match.com is not very proud of the value it offers its members, because they sure don't want them thinking about the decision to renew. In summary, Match.com exercises several severely questionable business practices for a company of its stature. After all, according to them, they have led to more dates, relationships and marriages... I'd love to see this validated.
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ID
#658727 Review #658727 is a subjective opinion of poster.
Location
Pompano Beach, Florida
Cons
  • Being charged without permission
  • Refusal to refund money when never intended to subscribe
  • Especially no refund
Reason of review
Poor customer service
Loss
$239
Preferred solution
Full refund

Illegitimate charge for over $70 Match refuses to refund - FRAUD!

Whilst navigating Match.com, I inadvertently hit the mousepad on my laptop with my finger which instantly charged my debit card on file (no provision to remove CC info from their website) $71.94 due to the fact that Match had pre-filled a box on a 3 month subscription! I immediately contacted Match.com and after 3 different "customer service" reps all giving me the "there's nothing we can do for you" I've had to go through my bank to get the charge contested. When a person does not intend to use the service of a company, and the company charges the person money for their service they don't want, and then refuses to refund the person's money, what else is this besides fraud?!
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ID
#657948 Review #657948 is a subjective opinion of poster.
Location
Milan, Illinois
Cons
  • Refusal to refund money when never intended to subscribe
Reason of review
Poor customer service
Loss
$72
Preferred solution
Full refund

Unfair practiced... shady tatics!

At first I thought I was accepting a discounted membership for a subscription. I quickly learned my membership which I had every intention of cancelling was extended. ($96 total) I called customer service and was told "Subscription fees are NON refundable!!!" WHAT? VERY SHADY!!! I asked to speak to a supervisor... no surprise ...non available! It seems Marlene, Eralis and Sharalyn were all on break together??? I'm then told to call back within 45 minutes??? Play phone tag...or whatever because Match.Com doesn't return calls. Then after waiting on hold ...I'm told I'll get a partial refund. So, in other words my elevated BP could probably been avoided? All the rep had to do was provide GOOD customer service. Gee ...is that so hard? Now I have to spend more of my valuable time trying to get my hard earned money back ...that was so underhandedly stolen from me. Not to mention the time it will take on social media to make other innocent customer aware of the shady tactics MATCH.COM uses. THANKS A LOT MATCH.COM for the trickery and horrible customer service.
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ID
#649238 Review #649238 is a subjective opinion of poster.
Location
Severna Park, Maryland
Service
Match Customer Care
Cons
  • Being charged without permission
Reason of review
Poor customer service
Loss
$96
Preferred solution
Full refund

Match keeps showing closed accounts as active to make it look like they have a larger clientele base.

I let my account expire about 5 years ago and still continue to get "winks", emails and "likes". I also get weekly notifications that often include the same faces I saw 5 years ago. It looks like they have a shortage of people in my age group (60-70) so they just keep all listings as active to make it look like they have more interested clients than they do. Called them several times years ago and was told my account would be deleted. Now their contact info lists an overseas long distance number with a warning that charges will be 1p per minute, whatever that is. Looking at other complaints about Match, it can't be poor management. It must be deliberate attempts at defrauding the public.
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ID
#631433 Review #631433 is a subjective opinion of poster.
Location
Albuquerque, New Mexico
Product
Match Account
Reason of review
Invasion of privacy
Preferred solution
Remove ny listing from Match

Cancellation Policy Review

Billed my credit card after i told them i wanted to cancel. Beware of unethical business practices
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ID
#624045 Review #624045 is a subjective opinion of poster.
Location
Seal Beach, California
Reason of review
Problems with payment

MATCH.com Discriminates against Seniors

MATCH.com periodically promotes/hosts social events, called STIR events. It claims that invitations to these events are sent out based on criteria that include geographic location, gender balance, and age. Apparently, because I am 65, I no longer can receive invitations to these social events, since the "cut-off" is 64 years. However, the demographic invited to these STIR events, which I attended up until this year, attracts the very demographic with which I want to interact and which is identified in my profile. MATCH is quick to take my subscription money but then assumes the right to close the door in my face to basically say, "Take a hike, Granny!"
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ID
#618959 Review #618959 is a subjective opinion of poster.
Product
Match Profile
Pros
  • Simplicity of website
Cons
  • Age discriminatory practices
Reason of review
Poor customer service
Loss
$1000
Preferred solution
Let the company propose a solution

Match dot Com scam

I joined a few months back and last month canceled. I received confirmation and assumed that was that. Today I received an email from my Credit Card company saying they had completed a transaction with match.com. I am awaiting word from them as to why they still take money when they do not provide service. I have emailed them and called, but still get a runaround. They are supposed to be the premier dating service ... regretfully I have found out they ARE NOT! I suggest anyone doing business with this company investigate and do not use a Credit Card as it only makes work to rectify the problem when they continue to renew (canceled) memberships.
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ID
#611666 Review #611666 is a subjective opinion of poster.
Location
Surprise, Arizona
Service
Match Membership
Reason of review
Problems with payment
Loss
$72
Preferred solution
Full refund

Match.com Awful customer service by crazy rude female

Match.com as usual Billed me for a month though I cancelled my account. I very calmly called them to ask for a refund. Their reps are the shlttiest people and never want to help customers out. I got verbally Berated by a crazy rude female csr rep who was yelling at me over and over again. I wanted to reach out through the phone and beat the shlt Out of this worthless Person. I told her to stop repeating the same thing and she continued doing it. She was crazy rude angry bitter. Sounded Hispanic or European. Someone needs to beat the *** out of her. Match com sucks
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ID
#590259 Review #590259 is a subjective opinion of poster.
Location
Oviedo, Florida
Product
Match Account
Reason of review
Poor customer service

Bait and switch SCAM

I took advantage of their "FREE" 3 day offer. I was aware that they would probably try to charge me if I failed to cancel. So I tried to cancel at 10PM Sunday [3 day freebie ended @ 12PM. Their office was closed "call Monday". Called and they said too late [you bought it]!!! Have to get CCard co to dispute because Match refuses to refund [they did cancel account, but then reopened to try to lure me to use it so they can claim no refund due. May end up in court with subpoena for the CEO *** to appear in my court with my Judge.
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1 comment
#924338

Not a bait and switch -- look it up. You have to cancel online, just like you signed up online.

Does this seem too difficult to fathom? They don't make it easy to cancel, but you have to be able to read.

ID
#577260 Review #577260 is a subjective opinion of poster.
Location
South Yarmouth, Massachusetts
Product
Match Account
Cons
  • Especially no refund
Reason of review
Poor customer service
Loss
$216
Preferred solution
Full refund