Match
Reviews and Complaints
Reviews Chart
$74.9K
CLAIMED LOSSES
548
TOTAL REVIEWS
46.7K
PAGE VIEWS
Subscribe
I subscribed, my bank account was charged. But, I cannot open my MATCH App. It keeps requesting for online payment to continue. I paid already via the phone (Match customer service).
User's recommendation: Try to pay online.
ID
Location
Orlando, Florida
Service
Match Membership
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerWorthless
I joined Match and immediately realized that it wasn't going to do me any good. I chatted the next day with someone from the site and asked if there was a grace period for me to cancel and get a refund. He said there was not. After 3 weeks now I have not had one response or match within what I think are reasonable parameters (i.e. I'm 74 and was looking for a woman 62 to 68 within 100 miles which encompasses Atlanta, Chattanooga and Birmingham whose metro areas alone combined have more than 8 million people). I posted a nice photo and a nice biography, etc. Not even a homely, desperate woman has shown any interest. I didn't expect miracles but did expect at least a modicum of interest. Nothing. I'm out over sixty dollars because they have no trial period.
User's recommendation: Don't waste your money.
ID
Service
Match Online Dating
Pros
- Possibly good for young or middle aged adults
Cons
- Very poor results
- No trial period
Loss
$60
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerCancel account
Its impossible to cancel the subscription this is the second month in a row. i want out.do not use match com
User's recommendation: do not use match.
ID
Service
Match Online Dating
Pros
- Fake profiles
Cons
- Poor customer service
Preferred solution
cancel without further charges.
I canceled my subscription and i was charged again
They charged my account and I only wanted one month and I unsubscribed and i was still charged
ID
Service
Match Online Dating
Cons
- Poor customer service
Loss
$50
Preferred solution
Full refund
Fakes profiles
Ok, just I been in match .com a few times may since 2012, at that time this web was very good, because the members, were real and answer any greeting and initiated a logic conversations, but , now even its different, its so fake and not logical the way fake answer as a " thanks " and never again show up, and then your site wants to charge for "boost" your profile ?? Why?? We pay to put a public profile, not to bust it out in the site for more money and so in all services that your company y invented to charge more .I
ID
Location
Mcallen, Texas
Need t speak about signing error
Cannot get logged in - tech already reset password
ID
Preferred solution
Help to get signed in
Cancel membership and want refund
I was charged without my consent
ID
Service
Match Membership
Cons
- Refusal to refund money when never intended to subscribe
Loss
$98
Preferred solution
Full refund
How much is the first bill? 119.94
I turned off the automatic renewal feature. I want a refund because I did not authorize the charges to my acct. I also have not been receiving any Match listings which is ok now because I do not want to pay for anymore.
ID
Loss
$120
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund account cancelled
I didnt use account since July. I blocked it You are still charging me. I need refund Thanks
ID
Pros
- Fake profiles
Loss
$90
Preferred solution
Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerPoor performance
I joined Match.com and within 2 days realized I wasn't going to get much if any response, so I chatted with a representative and asked if there was a grace period where I could cancel my order. He said there was not. Two weeks later despite a nice profile photo and not unreasonable search terms (I am 74 looking for a woman between ages 62 and 68 within 100 miles) I have had 13 views and no responses at all. Those search terms cover a population of over 8 million people from Atlanta to Chattanooga to Birmingham. You'd think there would be at least a few women interested but no. I had far better luck on Zoosk and OurTime. Also Match's shortest subscription period was for 3 months so I am out about $62. I think it is a waste of money.Try another senior sea
User's recommendation: Try another senior dating site.
ID
Location
Gadsden, Alabama
I want to cancel my subscription
The lady was super nice and helpful
ID
Location
Smyrna, Georgia
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer
Despite boosts, a decent looking recent photo, good personal details, etc. and not unreasonable demands for women I am seeking as far as age and distance (I'm 74, looking for a woman 6 to 10 years younger for a long term relationship or marriage, not a one night stand...
View full review
ID
Location
Gadsden, Alabama
Cancel account
I want to cancel my membership and thought I had!! Was just charged 119.00 I am pissed!!
ID
Loss
$800
Preferred solution
Full refund
Profile issues
I want my pictures to be presented properly not rotated 90 degrees! This hairball with the last 2 pictures and one is my profile picture.
ID
Location
North Bergen, New Jersey
Preferred solution
Fix my pictures
Payments
I dont understand youve taken a months money of £49.95 after I rejoined £29.99 please give me a break down and a reason as to why also how do I claim refund I'm currently at my French home Kind regards Susan Dannatt
User's recommendation: Yes I recommend this site it’s massive fun if you keep yourself safe.
ID
Service
Match Membership
Loss
$50
Preferred solution
Let the company propose a solution
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