Brittany C Jrh

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Cancelled membership/ refund not processed

Do i get a refund since i canceled right after accidentally choosing thinking it was monthly at the price not knowing it was paying for the entire amount?
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Loss:
$116

Preferred solution: Full refund

Anonymous
map-marker Los Angeles, California

After call review

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The call didnt help me at all with my issue. It was a machine saying general information about the app. I was not able to talk to a human being. Thats the purpose of a phone call.
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User's recommendation: Don’t bother calling to hear a machine talking.

Tony C Rac

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Someone is using my identity

Updated by user Mar 15, 2024

This info is not true nor did I post any photos to this or any other site

Original review Mar 15, 2024
I am being told that my photos are on this site, which are photos from my Facebook profile. I need to get this removed from whoever this is as soon as possible. Its someone using the name Mikey from Oakdale Ny, originally from Oklahoma.
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April H Llx

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Verified Reviewer

Lock account

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No-one answered me in a week over this issue my account been lock and no access to my money...!!!...!!!
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Loss:
$15

Preferred solution: Get my account unlock

User's recommendation: Don't use

Kalimah Uzn

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Verified Reviewer

Need help. Too many scammers

I called the number to talk with someone and only received a recording. Why cant I speak to a person?
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Preferred solution: To talk to a live person

Valerie M Cet

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Verified Reviewer

Refund

I was attacked by one of the people I meet. I want my money back and off this site. It's taking alot of money from me. And I want a refund
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Loss:
$200
Cons:
  • No one is who they say they are

Preferred solution: Full refund

david B Gwz

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Verified Reviewer

Cannot sign in!!!

system will not allow me to acccess...I WAS in the match program three years ago. the app worked well and I met a wonderful man. After nearly 2 years my friend passed away a year ago. I now would like to rejoin or get a new account. I am told by the helpline that Canadian memberships cannot rejoin. However they have not offered me anyway To get past this. Are they telling me that there is no way to do this???
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Pros:
  • Worked well for me three years ago
Cons:
  • Difficult to access a ny help

Preferred solution: ACCESS TO MATCH

Jaxyn Atx

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Zero.. no results, still unable to access message from perspective matches

No access to Match messages. There are several potential matches awaiting my response. I’ve been on the site way too many years .. And I’m ready to seek another dating site..Yolanda Huggsnkisses
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Preferred solution: Full refund

User's recommendation: Absolutely not until correction and compensations are awarded..

Lily Y Cdy

No customer service

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I will be out of country for several months, I couldnt access the app then. Tried to call for a prorated rate, but no one answer the phone!
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Loss:
$60

Preferred solution: Full refund

Howard C Erb

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

*** you!!!!!

*** you mother *** Im gonna file a suit against you. Phone number is not right on my account! Change the damn phone number to 762-234-****
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Loss:
$60

Preferred solution: The damn account with the right phone number. How hard is that? The number should be 762-234-6857

User's recommendation: Don’t join. You paid attention to get the money but you’re screwing me cause I can’t use the site!!!

Carlina Yjm
map-marker New York, New York

Extremely diff

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Cannot get on this site Have tried several times and it rejects my emails. Frustrating to try over and over and not get on. Phone answering iis a recording. Not helpful.
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User's recommendation: Difficult to get on this site

Yaneth Nbx

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Verified Reviewer
| map-marker Liverpool, Liverpool

Can't seem to log on to your website

Match - Can't seem to log on to your website
I cannot get out to the side I don't know why if your network down I tried yesterday I'm gonna do before I'm subscribe to the site as it run out I don't know I would like to know work I get on there let me know soon as possible please I need to get on that side for it pay for it I think thank you very much you soon
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Liz B Yzh

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Verified Reviewer

Not worth my time nobody responds

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Nobody responds back Im getting weirdos No phone number to talk to a live agent dont like the way its handled
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Loss:
$100

Preferred solution: Full refund

User's recommendation: Don’t get

John R Ozg

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Verified Reviewer

NO CUSTOMER SERVICE NUMBER

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NO CUSTOMER SERVICE NUMBER !!! It says $24.99 a month but when you check out its $37.00 , why is it $ 12.00 difference
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Preferred solution: A Phone call explaining the $12.00 difference !!!!!

User's recommendation: Don’t use match

Resolved
Haden Gtl

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Verified Reviewer

Resolved: Scam tried to obtain info

Wrong info inaccurate wrong age. Wrong height. Wrong language. Please investigate. She invited me said she doesnt drive
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Pros:
  • Like it

Preferred solution: See if legitimate customer

User's recommendation: Block investigate

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