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I did not sign up and was charged $150 in the middle of

I was charged for a Match subscription and I have not even looked at the site in over a year. I would like my credit card refunded immediately
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ID
#2507858 Review #2507858 is a subjective opinion of poster.
Loss
$150
Preferred solution
Full refund

Can’t get into account or get into contact with anyone

This site is poorly designed. Not only that, on day 1 I cannot get into my account again to sign in. Trying to cancel but cannot get in touch with anyone! Frustrating!
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ID
#2507648 Review #2507648 is a subjective opinion of poster.
Loss
$110
Preferred solution
Full refund

Cannot log in

Not accept my password try to make new password would not work so that was out of time which is not true.
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ID
#2505946 Review #2505946 is a subjective opinion of poster.
Location
Los Angeles, California

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Locked out

Yeah they locked me out of my account for like 5 days and then now they want to sit here and say they want to prorate me whatever money that I have left on my account for the month not counting the five days that I have been waiting on a response from them you suck at dating sites *** dating site they took money out of my account without permission their service sucks the customer service sucks not a recommended site for anybody matter fact I think this site should be banned off the internet and all these people my recommendation for future people is don't go on this website and all these people are and I would assume

User's recommendation: My recommendation for future people is do not go on this website the *** *** website people are *** *** a customer services *** no one can answer your questions but they want to lock you out of your account for no *** reason.

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ID
#2504814 Review #2504814 is a subjective opinion of poster.
Cons
  • Subscription overcharge
  • Ugly women
  • Everything i was hacked and scammed
Loss
$50
Preferred solution
Full refund

Someone has changed my password and is using my account that I ended last year.

Ive unsubscribed and Im constantly recieving emails from matches. How is this when Ive deactivated my account and unsubscribed. This is causing major trouble but no matter what I do . Match still keep sending emails. Regards Fay mullen
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ID
#2502650 Review #2502650 is a subjective opinion of poster.
Location
Twickenham, England

Cancel subscription

This is regarding my Match.com account. Again today I am attempting to reach you. Ive been trying to reach you for a couple of days trying to cancel my account. PLEASE CANCEL MY ACCOUNT immediately at this time now. I wont pay anymore money to you for this account. Nice service but Im no longer interested. Please cancel. I tried calling you but got no answer I will try again tomorrow to contact your office to confirm my cancellation. Thank you. Kelli Hickman

User's recommendation: Good company to work with. Nice Dating Site.

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ID
#2502235 Review #2502235 is a subjective opinion of poster.
Preferred solution
CANCELLATION ON MY ACCOUNT!!!

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Trying to cancel subscription

Difficult process to cancel Website does not allow edit of subscription through iTunes. Whats with that?

User's recommendation: Better website.

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ID
#2501748 Review #2501748 is a subjective opinion of poster.
Service
Match Online Dating
Preferred solution
Cancel subscription

Account was hacked

Someone hacked into Match and accessed my acct. Put their pictures online and I was blocked! Contacting lawyer.

User's recommendation: Don’t use this service it is not secure.

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ID
#2500130 Review #2500130 is a subjective opinion of poster.

Close account and get money back

Would like to be refunded please i want my money back i am not happy with match it just wasn't for me sorry

User's recommendation: It was not for me but might be for you.

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ID
#2500044 Review #2500044 is a subjective opinion of poster.
Location
King Of Prussia, Pennsylvania

Fake users

Please cancel my account immediately. Do not automatically renew this account. Please cancel immediately. Please cancel
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ID
#2498596 Review #2498596 is a subjective opinion of poster.
Location
Woodbury Heights, New Jersey

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

In regards to cancel

I was canceling my Match for at the time my 6 months were over, I still had a month. They gave me 6 more months for half price and I gladly agreed and gave them my information again. The next day I was canceled and can not get in to see anything. ...I still had a month to go. Whats going on. Please fix

User's recommendation: Not if they don't fix this.

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ID
#2498489 Review #2498489 is a subjective opinion of poster.
Preferred solution
Deliver product or service ordered

My membership

I want to cancel my membership. This is my third time on it and I havent been able to connect with anyone. I need a break and I do not want my credit card to be charged again.
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ID
#2498402 Review #2498402 is a subjective opinion of poster.

Cancelation

Refund me back. I never wanted to renew. How deceptive. You charge people on a Saturday when you are closed.
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1 comment
#2001836

LOL...They charge you based on the terms YOU agreed to. Probably should have read them before agreeing to them.

You probably should stay single as your a menace who can't accept personal responsibility.

The class for that is down the hall and to the right... Do not date...Do not have children...

ID
#2497328 Review #2497328 is a subjective opinion of poster.
Loss
$132
Preferred solution
Full refund

Delete account

I like my profile completely deleted and removed from,thus website asap Can someone please call me back so I know it is done 480490****
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ID
#2497227 Review #2497227 is a subjective opinion of poster.
Cons
  • All the fake accounts and spam
  • Fake

Cancel and refund

I had to withdraw the account ... on two occasions transsexual on the women's site and also women use the website for prostitution ...Many women would not dare to select one for fear that there is a *** and sometimes they stay days without talking to you this site is for people to make friends and get to know each other ... that's why very I will return in the future when you fix this site

User's recommendation: It should have a mechanism that tells you a Red flag with that person you are talking to.

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ID
#2496680 Review #2496680 is a subjective opinion of poster.
Pros
  • Simplicity of website
  • Horrendous
Cons
  • Too many fake people
  • Too many fake people with filters
Preferred solution
Full refund