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Match - Worst Customer Service Ever
I had a Match account 6 years ago. I ended up meeting someone on there that I married, so I requested to permanently close my account in the fall of 2011. I have had no contact from Match in the intervening 6 years, and so assumed that they had honored my request to...
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1.2
#1042769
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I joined match.com and in order to get a price break I paid for a 6 month subscription. I was on the service for 2-3 weeks and met someone and took it offline. I did not continue to use the service, so in short they collected 5 months for free. After 6 months was over...
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1.0
I didn't like
  • No opt out option available
  • Customer service was bordering on illegal
  • Unclear policy
#1038663
Reply to reviews
Feb. 2107 - Match.com USED to have a box to NOT auto renew. They got rid of it w/ no notice, and now EVERYONE is auto renewed! AND NO REFUNDS! BUYER BEWARE! I signed up for a 6 month, 1/2 price deal for $60. At sign up, I selected "do not auto renew" on the website....
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2.6
I didn't like
  • Unethical
  • No refund policy even applies to their fraudulent charges
  • Customer service
#1008946
Reply to reviews

Match Membership Review

Match
#1045756
1.4
Enrolled less than a week ago. Not a goid site. Same faces daily. Requested cancellation. 54.00 gone. No refunds. Horrible customer service.
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Match Subscription Review

Match
#951221
1.0
Match.com auto renewal is biggest scam ! You can never unsubscribe once you sign up!! They will continue to auto-charge charge you for at least 2-3 more cycles until you threaten to sue them .
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Match Membership Review

Match
#947273
2.9
I cancelled my subscription shut off auto renew and I was still billed. I got them to reverse the charges but they said it would take 2 to 3 billing Cycles. The people at match are Crooks and *** artists and all around horrible people.
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Dating Club Review

Match
#919939
1.0
Match.com is a ripoff and scam. They do not allow a refund for any reason! I was told they give No Refunds ever for any reason.
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I cancelled my account after a month, or deactivated and given cancellation number. I was told I could reactivate til June 24, 2017. I went back to activate again and it will not allow me to sign in. Sent 3 emails with no reply. They have my money and refuse to...
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scamsite2017
scamsite2017

Be careful when using Match

1.2
I liked
  • I like the site until i got scammed again
I didn't like
  • Being cat fished 3 times
#1007090
Reply to reviews
My elderly father in law had a subscription but they were sending him matches that did not fit with his profile. When I noticed a $101.94 charge on his credit card, I asked him if he still uses the site. He explained why he does not. I called Match to get the charge...
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Anonymous
Anonymous

It doesn't matter what box you click.Match will steal your money and there is nothing you can do.Stay away from this Off shore ripoff business.The Texas office is a front for ...

Anonymous
Anonymous

" terms state"What else do the terms state. Auto renewal perhaps. What's wrong with you people. Don't click the box if you're not going to honor what it says.

1.0
I didn't like
  • Fake profile winks and likes
  • Unethical
  • Horrible customer service call center off shore
#996474
Reply to reviews

I was looking for a man that I could spend the rest of my life with, I thought I had found him till he started asking for money he was from Georgia and then he went to Africa he had the money to go over there but didn't have the money to come back home on, so he...
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Anonymous
Anonymous

That's awful, I'm so sorry that happened to you.I don't think it's likely that he was actually from Georgia, it's far more likely he was based in Africa. Scams from Africa, In...

4.3
I liked
  • I like the site until i got scammed again
I didn't like
  • No matches
#978580
Reply to reviews

Every match I got from you wanted money. I am poor as a church mouse and I am not to happy either. This last match that I contacted back in March kept asking for money. I do not have it and will not have it. He made me go get payday loans and I do not have the money to...
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1.0
I liked
  • I like the site until i got scammed again
I didn't like
  • I keep getting scammed by men i thought were true blue
#978088
Reply to reviews
I WAS DISAPPOINTED IN MATCH.COM, AND IT MIGHT BE JUST ME, BECAUSE I DIDN'T REALLY SPENT MUCH TIME THERE. BUT WHAT HAPPENED NEXT WAS THE WORST EXPERIENCE I EVER HAD WITH CUSTOMER SERVICE. FIRST OF ALL, WHEN YOU SIGN UP, THEY NEVER SHOW YOU THAT YOUR SUBSCRIPTION WILL BE...
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1.8
I didn't like
  • Auto renewal policy and cancellation policy and customer service
#977458
Reply to reviews
Tried to cancel my membership, apparently wasn't successful, was charged with auto renewal, tried to get refund and was refused. I signed up with a 3 month membership. Auto renewal was set up. About 2 weeks prior to the renewal, I cancelled what I thought was the...
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#972083
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They automatically renewed my subscription for three months at a fee of $104.94. I had no indication that this was going to happen since I had previously been a member for a three-month time. And did not get an automatic renewal. I spoke to a representative and two...
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#963852
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