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1.3 Based on 58 reviews
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Match.com is a ripoff and scam. They do not allow a refund for any reason! I was told they give No Refunds ever for any reason.

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I have had trouble with Match before. They require an automatic billing so they can continue to charge your card even after you try to cancel. This time I made a note in my calendar to cancel. Went to the site, cancelled. Tried to be very careful in the procedure. When I thought it was done it said, you will still be able to access your account for 5 days. Later I get emails from Match. I go back to the site and find, I'm still listed and... Read more

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I have never been a member or had any account with Match.com. Match.com deducted $36.99 on 7/13/2016 and $36.99 on 8/15/2016 via my banck check/debit card, a total of $73.98. On 8/29/16 @ 5:28pm EST I called the (800)326-5161 and reported these FRAUDULENT Match.com charges. I found out that a male had created an account using my name and credit card. I requested to receive a copy of this member's photo and profile, in order to prosecute or press... Read more

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The membership is worthless no responses to emails and customer service refuses to refund my money after several attempts I have contacted Better Business Bureau in regards to this company no one should ever subscribe to this dating site. It's nothing but a scam they frantically take your money. Buyer beware there's no date on this site they're all fakes no one ever replies to your emails they just put pictures up and I don't think the... Read more

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I bought a 6 month membership and paid $129.00. While completing the registration I got a message that Match had blocked my account. It said I would get an email explaining. No email.i contacted them and they said they would look into it. They told me that a department had placed the block and the would escalate it. I had to contact the again and I received a terse reply that I was banned for violating the service agreement. Remember I hadn't... Read more

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I cancelled my subscription months ago and I was hit with auto-renew through paypal. Match acknowledged the I cancelled my subscription but since paypal and match seem to not be linked wasn't turned off with paypal. long story short I was bill through paypal for 137 bucks. they will only courtesy refund 85 of the 137 on something that shouldn't of been billed anyway. will not budge. I am being totally taken advantage of just because paypal... Read more

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I joined Match.com for the minimum 3-month sign up. Match sent me "matches" for a few days and then totally stopped sending me anything via email. Online, they "matched" me with guys living FAR away from my city or state. I checked to see if I could get a refund. Turns out they only consider your complaint valid if you signed up for a 6-month period and then they will not refund cash but only give you another 6 months at no charge. There is... Read more

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I haven't been using Match.com for long (several weeks), but so far it has been useless. I'm a white man over 50, and considering the work it takes, the results have been terrible (NO matches and two email responses to say "thanks, but no). I'm not what you'd consider a "handsome" man, but I'm okay looking, and certainly not ugly. I'm not a wealthy man, but I'm making a reasonable income for an artist & designer. I'm an avid cyclist, so I'm very... Read more

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They auto-renrwed me for 6 months even though I clicked "do not auto renew". I called the day of the charge. They refused to give me a refund d. I got run around from Chase Bank for unauthorized charge. It took nearly 20 days, but Chase, not Match agreed to give me my money back. Chase wasn't getting it from Match. The manager told me that auto renew was probably in the terms & conditions and a formal complaint would end with Match winning. So,... Read more

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Match.com takes your money, and makes you think they have dates for you by sending a few pics of people interested in your profile. The bother you with it all day by sending you lies until you subscribe. I have been on the site for 3 weeks and haven't had a date. I called for a refund and someone from another country told me no refund. I asked to speak with retention and as soon as they come on the line, the phone goes dead. It must be nice... Read more

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