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I signed up on Match.com for a 3 month trial. At the end of the trail I was autorenewed for another 3 months. I was never notified that it was going to be autorenewed. Nor was I informed that it was coming up for renewal. I finally get to the point where it is...
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Anonymous
New Yawkaa

Match.com is a scam. They do auto-renew without telling you, somehow if you cancel, the auto-renew turns itself on again. And the kicker, if you dispute the charge with your...

1.0
I didn't like
  • Are scammers
#1094526 by anonymous
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I got a 3 month membership in Match. I met someone (NOT on Match) and hadn't used Match at all for two months. Then today I saw my bank statement saying I had been auto billed for another 3 months. I received no notice or reminder ahead of time. The chat line person...
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I didn't like
  • Fake profile winks and likes
  • Unethical billing practices
  • Especially no refund
#1090352 by jleppo7000
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so cancel account seen my credit card statement, a charge for 75.00 3 months renewal which I didnt approve. so call customer service there's nothing they can do , because it was 8 days after renewal . not accecptable , I work hard for my money just to be giving away...
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#1088538 by anonymous
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Match - Membership Review

Match
by Carameltwist #1045756
1.4
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website
Enrolled less than a week ago. Not a goid site. Same faces daily. Requested cancellation. 54.00 gone. No refunds. Horrible customer service.
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Match Subscription Review

Match
by anonymous #951221
1.0
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website
Match.com auto renewal is biggest scam ! You can never unsubscribe once you sign up!! They will continue to auto-charge charge you for at least 2-3 more cycles until you threaten to sue them .
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Match Membership Review

Match
by Mhcsix8 #947273
2.9
Details
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Privacy and Data Security
Product or Service Quality
Staff
Style and Design
Value for money
Website
I cancelled my subscription shut off auto renew and I was still billed. I got them to reverse the charges but they said it would take 2 to 3 billing Cycles. The people at match are Crooks and *** artists and all around horrible people.
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Dating Club Review

Match
by faninva #919939
1.0
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Customer service
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
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Value for money
Match.com is a ripoff and scam. They do not allow a refund for any reason! I was told they give No Refunds ever for any reason.
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MATCH.COM ARE LIARS and a JOKE. They tell you they will give you six months free and then BLOCK you from the site after your PAID time is over!!! . Use TINDER or POF instead... They are FREE!!!! ... Match.com is a SCAM!..... Therefore, DON'T WASTE YOUR MONEY PAYING FOR...
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1.0
#1074624 by anonymous
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Match.rippoff

I tried Match.com for three days. I am 55 years old and received many responses from 30 year olds from other states or without any bio urging me to call or text them. When I complained, I was issued the standard no refund policy. Match.com is a total waste of time and...
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Anonymous
Anonymous

Be sure to check your account with them to avoid the automatic renewal. They will set that feature to "ON" and you have to shut it off.

Anonymous
Anonymous

Just curious. How would you get someone from another state to email you or text you without their help?

1.1
I didn't like
  • Continually tried to sell add on products
#1069748 by Matchsuck2017
Reply to reviews
I joined match and I guess March 2016 or whatever and I signed up and they had it so that my account would not re-activate because they're known for doing this recharging your account before you know it's up. To make a long story short I knew I had been on it for a...
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1.0
#1052359 by anonymous
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Match - Worst Customer Service Ever
I had a Match account 6 years ago. I ended up meeting someone on there that I married, so I requested to permanently close my account in the fall of 2011. I have had no contact from Match in the intervening 6 years, and so assumed that they had honored my request to...
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1.2
#1042769 by Kzinsmeister
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I joined match.com and in order to get a price break I paid for a 6 month subscription. I was on the service for 2-3 weeks and met someone and took it offline. I did not continue to use the service, so in short they collected 5 months for free. After 6 months was over...
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1.0
I didn't like
  • No opt out option available
  • Customer service was bordering on illegal
  • Unclear policy
#1038663 by anonymous
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Feb. 2107 - Match.com USED to have a box to NOT auto renew. They got rid of it w/ no notice, and now EVERYONE is auto renewed! AND NO REFUNDS! BUYER BEWARE! I signed up for a 6 month, 1/2 price deal for $60. At sign up, I selected "do not auto renew" on the website....
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2.6
I didn't like
  • Unethical
  • No refund policy even applies to their fraudulent charges
  • Customer service
#1008946 by anonymous
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I cancelled my account after a month, or deactivated and given cancellation number. I was told I could reactivate til June 24, 2017. I went back to activate again and it will not allow me to sign in. Sent 3 emails with no reply. They have my money and refuse to...
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scamsite2017
scamsite2017

Be careful when using Match

1.2
I didn't like
  • Being cat fished 3 times
#1007090 by scamsite2017
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