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  • Customers like
    • Simplicity of website1
    • Sucked1
    • What was promised1
  • Customers don't like
    • Especially no refund3
    • Being charged without permission3
    • Refusal to refund money when never intended to subscribe2

  • 1 day ago
  • Social Networks
  • Match Account
  • 9

Please women do not use Match.com it is not safe. I signed up for 90 plus dollars and was told people were screened. There is no way this can be happening. I signed up a little over a week ago and last weekend I was emailed from what appeared to be a nice 57 year old divorced man with 2 children that lived in Miami Fl. My 1st questionable thought was if he lives in Miami why does he have an... Read more

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  • From mobile
  • Match
  • Jul 31
  • by anonymous
  • #674971

I used Match.Com over a year ago. It did not work for me. I stopped using it and thought that was the end of it. I was recently charged 120 dollars. I contacted them and they refused to give even a partial refund! This is a rip off! Customer service was no help at all! Don't make that mistake! Add comment

  • Jul 30
  • Entertainment
  • Pepperell, Massachusetts
  • 6
  • REVIEW RATING 4/5

I have used Match in the past and had reasonable success. Recently while not a subscriber I made the mistake of responding to a wink from someone I Know (met through Match). It was a mistake because by responding I was inadvertently resubscribing when I did not want to. When I realized my mistake within two hours I cancelled. The next day there was a charge on my credit card. I called Match... Read more

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  • Jul 23
  • Social Networks
  • Stow, Ohio
  • Hacked Account
  • 13
  • REVIEW RATING 5/5

Desmoinesdamon christopher james Christopher James aka christopherlovingsoul@yahoo.com Christopher is currently "building a bridge in Nigeria". His pictures make him out to be a very attractive man and he is very well spoken. He has not yet asked for money but he fits the mold of a scammer - I'm getting out while I still can.... Comments for Christopher James aka christopherlovingsoul@yahoo.com... Read more

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  • Jul 20
  • Social Networks
  • Dallas, Texas
  • Match Membership
  • 23
  • REVIEW RATING 4/5

I joined match last year with a free membership just to see what type of girls I can find in there. After loading a few good photos of me, I received over 50 likes and comments but, since I had a free membership the only way to look at those profiles was to get the paid subscription. After thinking about it, I got the paid membership only to find out that all those profiles were not available to... Read more

Was this review helpful? 1 0

  • Jul 16
  • Social Networks
  • Mount Vernon, Washington
  • Match Account
  • 10
  • REVIEW RATING 4/5

My debit card was billed after I had stopped the auto renewal on my account. No refund will be given and the "discontinue auto renewal" correspondence is gone in my account. I attempted to contact Corporate, they said to call back during business hours, even though it was business hours when I called. I also contacted the Better Business Bureau, only to learn that Match.com lost their BBB... Read more

Was this review helpful? 1 0

  • Jun 30
  • Social Networks
  • Pompano Beach, Florida
  • Dating Service
  • 27
  • REVIEW RATING 5/5

This complaint was originally filed with the FTC at www.ftc.gov... I signed up for Match.com at the end of last year because they offered a 6 month guarantee. Immediately after joining, I began getting "winks" and messages from very desirable dating members. Because my account was linked to their mobile application on my phone, I was able to immediately respond to the winks and messages. In all... Read more

Was this review helpful? 2 0

  • Jun 29
  • Social Networks
  • Milan, Illinois
  • Subscription
  • 13
  • REVIEW RATING 4/5

Whilst navigating Match.com, I inadvertently hit the mousepad on my laptop with my finger which instantly charged my debit card on file (no provision to remove CC info from their website) $71.94 due to the fact that Match had pre-filled a box on a 3 month subscription! I immediately contacted Match.com and after 3 different "customer service" reps all giving me the "there's nothing we can do for... Read more

Was this review helpful? 0 0

  • Jun 12
  • Social Networks
  • Severna Park, Maryland
  • Membership
  • 22
  • REVIEW RATING 4/5

At first I thought I was accepting a discounted membership for a subscription. I quickly learned my membership which I had every intention of cancelling was extended. ($96 total) I called customer service and was told "Subscription fees are NON refundable!!!" WHAT? VERY SHADY!!! I asked to speak to a supervisor... no surprise ...non available! It seems Marlene, Eralis and Sharalyn were all... Read more

Was this review helpful? 1 0

  • May 05
  • Social Networks
  • Albuquerque, New Mexico
  • Service Cancellation
  • 32
  • REVIEW RATING 4/5

I let my account expire about 5 years ago and still continue to get "winks", emails and "likes". I also get weekly notifications that often include the same faces I saw 5 years ago. It looks like they have a shortage of people in my age group (60-70) so they just keep all listings as active to make it look like they have more interested clients than they do. Called them several times years ago... Read more

Was this review helpful? 2 0

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