Match Complaints and Reviews

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Match
Main address: 75225 Dallas TX
, , http://www.match.com/help/contactus.aspx?ct=1
  • 43+1 mobile complaints
  • $2.1K claimed losses
  • $49 average
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  • From mobile
  • Match
  • Aug 12
  • by anonymous
  • #521121

I never signed up for match.com and there is a charge on my debit card please call me ASAP 9087203394 Add comment

Don't waste your money on MATCH.COM! They have the WORST customer service ever! They will TAKE YOUR MONEY and NEVER let you SPEAK TO A PERSON about account problems/issues expecting you to communicate via EMAIL which is nothing but a BS FORM letter, therefore you have no EXACT idea what any issue may be! ... Also, I have reported many times about people HARASSING me and they DO NOTHING! I have... Read more

Was this review helpful? 1 0

On 5-17-14, I was on my cell phone subscribing to Match, and I accidentally clicked on 6 month subscription instead of 1 month. I immediately called them and explained what had happened. The person I spoke with told me that would refund me for the overpayment. Well, I paid $119.94 for a 6 month subscription (mistakenly) when I meant to pay $19.95 for a one month subscription. They refunded me... Read more

Was this review helpful? 1 0

i made my initial complaint dec. 2013 so this an updated version. They are still sending me 24 "matches" to my inbox every day and, not surprisingly, NONE of these "matches" look ANYTHING like someone i would date!! they want you to post pics and your life story online for millions to see and i am just not comfortable with that!!! and the sad thing is i am an attractive woman!!! but the pics of... Read more

Was this review helpful? 3 0

This site sucks MAJOR A**!!! They are always saying the number one in dates, marriages, and whatever else! I hate this site. I was a member for like 2 years (sadly) and not ONE flipping date!!! If they would hire someone who is not from a different country to work the phone, I would still hate it but I wouldn't be as pissed now. If you are looking for 'love' DON'T get fooled by their dumb a**... Read more

Was this review helpful? 2 0

so far so BAD!!!! pretty much every 'match' they have sent to me has been NOTHING close to what I prefer!! you are expected to wink and email and wink and email and..... whatever else until the cows come home!! who has time for that when they work a full-time job?? and I was REALLY too through when I communicated with someone who has a 'Long Hair Fetish'!! it's been a bust so far and I will NOT... Read more

Was this review helpful? 0 0

The site scams you into signing up for a "free trial". But you can't really do anything and evaluate the site or how it might be a fit. Once you realize that and ask to cancel, they refuse any refund, and offer you 3 free days of full use. If you stick to your guns and refuse, and just ask for the refund you won't get it. If you cancel they will permit you to "reactivate" your account during... Read more

Was this review helpful? 2 0

The site is highly deceptive in stating you must signup for a membership in order to send and receive emails. It's deception continues by luring individuals into 6 month memberships because of the low overall cost. Furthermore, it mentions throughout the checkout process that it allows refunds. What the website fails miserably to state in a "clear and fair manner" is that if only 1 email is... Read more

Was this review helpful? 0 0

match.com has some good sides but the thing they do most that they need to change is they need to allow there non paying members to see and reply to paid members messages or offer an option for the paid member to pay and very small monthly fee to let the non paying members reply back this is how they scam people into a membership BTW i am a paying member waste of money i would not recommend... Read more

Was this review helpful? 0 0

I joined Match.com/ dating site... I was a member for only 2 days, and due to a job loss had to cancel the service. They did issue a refund, yet it was notthe expected amount. Be careful, i initially signed on for 12 months at the rate of $16.49 per month. Firstly they charge the full amount to your credit card. The total would be $197.88 - my refund was fo $147.00 - When I called about the... Read more

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