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  • Customers like
    • Sucked2
    • Simplicity of website1
    • What was promised1
  • Customers don't like
    • Being charged without permission5
    • Especially no refund4
    • Was catfished and no refund or caring by rep3

  • 1 day ago
  • Social Networks
  • Online Dating
  • 2
  • REVIEW RATING 4/5

Match automatically renews without advising you of a renewal notice and then won't refund the charges forcing you to keep a 6 month membership when you only agreed to a 3 month trial. I called them as soon as I saw the unauthorized charge on my bank account, cancelled the service and emailed them, and was advised they do NO REFUNDS forcing people unethically to keep unwanted memberships. Beware... Read more

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  • Aug 21
  • Social Networks
  • Wisconsin, United States
  • Match Membership
  • 7
  • REVIEW RATING 4/5

I signed up for a 7 day free trial, which required a credit card in case (for whatever) reason I went over the 7 day limit. I received a call from my bank suspecting fraud on a charge that I did not authorize. I was charged $238.88 for a YEAR prescription that I did NOT want from Match.com!!!! I called Match.com. I complained and informed them it was fraud and was blatently ignored when I was... Read more

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  • Aug 13
  • Social Networks
  • Salida, Colorado
  • Match Cancellation Policy
  • 14
  • REVIEW RATING 5/5

On or about May 24th, 2015. I called "Match.com" customer service to get removed from their database and website. I had an old account that was still showing me as a profile, and member from back in 2007/2008. I called and reached Viviana in customer service, and I proceeded to explained that I wanted to have my account closed/cancelled and to have all my personal information removed from their... Read more

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  • Aug 11
  • Social Networks
  • Santa Barbara, California
  • Match Account
  • 18
  • REVIEW RATING 4/5

I pay $10/mo to be able to contact people who are not paying members, which is roughly 90% of the people on Match. (Take their actual revenues and compare it to their claimed number of members to see this is so). This way they can reply for free. I have had two people, both with MAs, tell me it was very hard for them to reply to my email due to the ads they had to endure and wade through on the... Read more

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  • Aug 03
  • Social Networks
  • Gilroy, California
  • Match Account
  • 1
  • 1
  • 1
  • REVIEW RATING 4/5

match.com terminated my account and won't tell me why, nor have they contacted me OR reimbursed me... and I didn't do anything wrong!!! AVOID DOING BUSINESS WITH MATCH DOT COM !!!!! Read more

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  • Aug 02
  • Social Networks
  • Match Account
  • 32
  • REVIEW RATING 4/5

Please women do not use Match.com it is not safe. I signed up for 90 plus dollars and was told people were screened. There is no way this can be happening. I signed up a little over a week ago and last weekend I was emailed from what appeared to be a nice 57 year old divorced man with 2 children that lived in Miami Fl. My 1st questionable thought was if he lives in Miami why does he have an... Read more

Was this review helpful? 1 0
  • From mobile
  • Match
  • Jul 31
  • by anonymous
  • #674971

I used Match.Com over a year ago. It did not work for me. I stopped using it and thought that was the end of it. I was recently charged 120 dollars. I contacted them and they refused to give even a partial refund! This is a rip off! Customer service was no help at all! Don't make that mistake! Add comment

  • Jul 30
  • Social Networks
  • Pepperell, Massachusetts
  • Match Cancellation Policy
  • 25
  • REVIEW RATING 4/5

I have used Match in the past and had reasonable success. Recently while not a subscriber I made the mistake of responding to a wink from someone I Know (met through Match). It was a mistake because by responding I was inadvertently resubscribing when I did not want to. When I realized my mistake within two hours I cancelled. The next day there was a charge on my credit card. I called Match... Read more

Was this review helpful? 1 0

  • Jul 23
  • Social Networks
  • Stow, Ohio
  • Match Account
  • 28
  • REVIEW RATING 5/5

Desmoinesdamon christopher james Christopher James aka christopherlovingsoul@yahoo.com Christopher is currently "building a bridge in Nigeria". His pictures make him out to be a very attractive man and he is very well spoken. He has not yet asked for money but he fits the mold of a scammer - I'm getting out while I still can.... Comments for Christopher James aka christopherlovingsoul@yahoo.com... Read more

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  • Jul 20
  • Social Networks
  • Dallas, Texas
  • Match Membership
  • 35
  • REVIEW RATING 4/5

I joined match last year with a free membership just to see what type of girls I can find in there. After loading a few good photos of me, I received over 50 likes and comments but, since I had a free membership the only way to look at those profiles was to get the paid subscription. After thinking about it, I got the paid membership only to find out that all those profiles were not available to... Read more

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